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Customer Ratings & Reviews

Your price for this item is $139.99

Customer reviews

Rating 4.7 out of 5 stars with 2392 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Backup Plus Desktop 5TB External Hard Drive's large storage capacity and ease of use. Its reliability and relatively quiet operation are also frequently praised, along with the competitive price and fast USB 3.0 transfer speeds. While some users found the bundled software to be problematic, most customers reported a positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 2,392 reviews
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great Drive @ a Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy had the best price for 5TB External Drive! We prefer Seagate over other brands!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price for this drive is exceptional. I have great confidence in Seagate products because I have several smaller capacity drives.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Lots of space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is going to hold so many movies and CDs. Nice to clear up shelf space and have something portable to plug and play wherever.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Perfect for my Xbox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my Xbox One. Formatted in under a minute, and works perfect. Recommend for any gamers needing extra storage space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is excellent! The size is just right and not too big that it takes up a lot of room. The space on it is perfect for what I need it for as I take a lot of photos on my digital camera. I used to buy portable hard drives but felt for the money, I needed something bigger and more central than multiple hard drives. The transfer rate is extremely fast compared to my portable hard drives and it only took a half hour to move over 4000 photos. It would have taken me close to two hours to do that with my other portable hard drives. Selling points is the price, the amount of space on the hard drive, size, and transfer rate for me. Being able to keep everything on one hard drive is a must and makes it easy when needing to find a photo or file that I need right away.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Definitely recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a photographer, I require a lot of storage space to save backups of my images (especially after I had a hard drive failure and nearly lost everything on my laptop). This external hard drive is very quick and easy to set up. It also works well with a Mac, though you may have to download additional free software.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Seagate External Hard drive gives me all the features of my Western Digital Hard drive without having an issue with Windows.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Awesome buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Seagate 5 Terabyte External Hard Drive is excellent. I bought it for my Xbox One for extra game storage. Works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Works great, great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upload is a little slow, but that's OK. I expected to get a 3 TB hard drive for the price, instead I got a 5tb hard drive!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed more space and i did not want to buy a new laptop. So I checked hard drives online and decided to go with MY SEAGATE 5T EXTERNAL HARD DRIVE. Easy to use just plug and go. small fits in any space you have you can even place it sideways GREAT DEAL. Fast delivery and it comes with free online SPACE PERFECT.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    GREAT FOR XBOX ONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive has worked as expected. Currently used for XBOX One additional storage. Used price match for best deal possible.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 3 out of 5 stars

    Decent HD, but loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap case, easily scratches The drive it self is fine but a bit too loud in my opinion. The onedrive storage is a great bonus, if you use it. Decent Hard-drive but not something I want to sit 3 feet for 8 hours. My older seagate drives were silent compared to this, and all my WD MyBook drives are silent in comparison. Good drive for the money 5tb at around 150$

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this drive after running out of room on my Xbox One....it was easy to install and gives you all the room you need

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Good value for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive high capacity usb storage. Perfect for running a overnight backup. Pros: Cheap, large capacity, portable, runs fairly cool... Cons: Really slow for a USB 3.0 external drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was skeptical about it first but once I found the software to download it was a piece of cake everything got loaded quickly

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    works great with my xbox one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this hard drive, it gives me lots of storage space for games and apps on my Xbox one. Great price, and works nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device has a fast transfer rate when used with a compatible USB 3 computer. Easy to operate - plug n play. Price is right.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    5 whole terabites

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 whole terabites well not so much you lose about half a tb for firmware but still its a ton of space for a really good price

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Good bargain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speedy drive with plenty of storage. Saved a few bucks with Best Buy's price match, otherwise price point is just right.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great external backup drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third passport I own. Mainly because it's NFTS compatible. So I can back not only data, but the system as well.

    I would recommend this to a friend