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Customer Ratings & Reviews

Your price for this item is $139.99

Customer reviews

Rating 4.7 out of 5 stars with 2392 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Backup Plus Desktop 5TB External Hard Drive's large storage capacity and ease of use. Its reliability and relatively quiet operation are also frequently praised, along with the competitive price and fast USB 3.0 transfer speeds. While some users found the bundled software to be problematic, most customers reported a positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 2,392 reviews
  • Rated 5 out of 5 stars

    Great large drive for a low price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These do have SMR, which makes it a bad choice for using this as a drive for normal use. So if you are looking for a drive to take out of the enclosure and put to another use this is not for you. If you are like me and just need it for archive then the fact it has SMR is not an issue, and lowers the cost of the drive. Have had it for a few months and not showing any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    no issues works perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use with my Xbox one to increase my storage and so far I have had no issues, works beautifully.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is exactly what I was looking for! I think the only drawback is that you have to plug it in to an outlet.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    This hard drive was easy to hook up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has not crashed on me, unlike WD. I went through two wd in less than 6 months. Seagates have lasted me for years.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great external back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great external back up. It is very user friendly and I was able to put years of photos and videos on it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    EXTRA STORAGE DRIVE FOR FILES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the cost and the amount of storage for the price is great. I like the sleek design for lying flat of on the side.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Excellent External HD for Xbox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected the drive to the Xbox One, followed the onscreen instructions, formatted the drive, and was good to go!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to go with the Wii U. Works very well with the game system.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hard drive great price. Do not be fooled by Western Digital drives. They fail all the time. Not seagate!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy hard drive to backup for window ten migration. no problems before or after windows ten transition.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great Product, plenty of space on hard drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my Mac i had to erase the drive before i could use it, but it works great with the Mac computer.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Excellent Back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent back up product that holds a ridiculous amount of data...AND for a great price, you can't go wrong!

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    iTunes library

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use for my iTunes library of movies and music. Big storage for the money!

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    GREAT VALUE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found that the External Drive has enough space for my needs and is a fast performer when called upon for info.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    large storage with sale price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work with older hardware pc with XP but so far working fine on newer pc and nice to have large capacity

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Fantastic Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The space on this is enough to replace my old 2 tb hard drive i use for my home media server. Excellent item!!!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage capacity

    Rated 5 out of 5 stars

    Big Hard Drive Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Hard drive with tons of space for all your music, movies, and photos. Has fast transfer speed. It is also nice that it is compatible with Windows or a Mac computer. Overall great buy for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    great drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick and easy software for backing up your files with a great drive that has alot of space.. recommend buying

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage capacity

    Rated 5 out of 5 stars

    EXCELLENT BACK UP DRIVE FOR FILES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS AN EXCELLENT BACK UP DRIVE FOR COPIES OF PHOTOS AND DESIGNS AND WHATEVER ONE DESIRES TO SAVE. THE SIZE OF THE DRIVE GIVES THE OWNER A MASSIVE AMOUNT OF SPACE FOR SAVING IMPORTANT PICS AND GRAPHICS. THE PRICE OF THIS DRIVE IS VERY REASONABLE. I AM EXTREMELY PLEASED WITH THIS PRODUCT.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    FAST AND EFFICIENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a dell all in one and really needed a reliable backup source

    I would recommend this to a friend