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Customer Ratings & Reviews

Your price for this item is $139.99

Customer reviews

Rating 4.7 out of 5 stars with 2392 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Backup Plus Desktop 5TB External Hard Drive's large storage capacity and ease of use. Its reliability and relatively quiet operation are also frequently praised, along with the competitive price and fast USB 3.0 transfer speeds. While some users found the bundled software to be problematic, most customers reported a positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 2,392 reviews
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Great price lots of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device to store all your pictures, music, and movies. USB3 performance is adequate and works fine as a backup target.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my hp computer. Really fast when connected thru USB 3.0.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Transfers movies, videos, and photos easy and fast! No issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy set up works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read online Reviews before purchasing . Easy set up with Mac . No issues

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 2 out of 5 stars

    Drive failed quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tl;Dr: Pros, High capacity, good price, fast transfer rates, easy return process, really cool looking case! Cons, Failed the first day. Technical side of things: The first time I connected the drive it took minutes to identify. After the first use, it would open within the average about of time after connecting it to a PC. I assumed it just took some time to load a driver. Connected it to a different computer and it took the same extra amount of time for its first use. Again, assumed it loaded the same bulky driver. Went to plug it back in to my system, and it didn’t come back on. Windows Device manager would identify there was a hard drive controller connected, but that was about it. I did not get the “You need to format this drive” error (which would have been nice in this case, so I could format it long enough to wipe it) it didn’t list under “My computer”, it wouldn’t assign a drive letter. It was like the disk wasn’t even connected to the controller. After about two days of connecting and disconnecting, it booted up, and I was able to clear it and return it. I'd still recommend Seagate, but I never recommend the highest capacity drive on the shelf.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    REally great product. Love it so far. I have been using it much more than I had initially thought I would. Freed up so much space

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    dependable and just works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this drive to store my media for an HTPC and it does the job perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great back up option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this on sale, works as it should no problems and easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Easy to Use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Just plug in 2 wires and item is really to use. So easy to use!!!

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great drive for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems fast enough for backing up video to. And 5tb for the price is great.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    massave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seagate is the best for what i use it for with enough memmory and great price

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Excellent Storage Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to store lots of family and travel photos easily! Wonderful purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5TB Backup External drive works great. Easy to install and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great Backup Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to backup my digital video collection. It is very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reliable device with large storage capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and setup with an option to continuously backup files.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Good drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put in Linux server for home mainly media .runs good no issue to report

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    plenty big and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room, fast and easy to stack. I went back and got a second one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    exceeded my expectation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great HD easy to use and set up. will definitely recommend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Great hard drive for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife so she can add all our photos, since the 1TB we bought a few years ago is almost full. Good price.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Nice purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this one for the amount of 4TB. Using the phone app I was able to upload all phone stuff very easily. I would buy it again.

    I would recommend this to a friend