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Customer Ratings & Reviews

Your price for this item is $139.99

Customer reviews

Rating 4.7 out of 5 stars with 2392 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Backup Plus Desktop 5TB External Hard Drive's large storage capacity and ease of use. Its reliability and relatively quiet operation are also frequently praised, along with the competitive price and fast USB 3.0 transfer speeds. While some users found the bundled software to be problematic, most customers reported a positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 2,392 reviews
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Good drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cant beat the price for this drive. Great for storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Excellent portable storage hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent way to increase storage for pcs or laptops. Very easy to setup and use. I can easily transfer pictures, video, songs and data from my laptop, tables and phone to my new hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Good Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right now, the hard drive is liable. Sometimes, the hard drive is slow when transferring files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid, Fast, Secure Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own several of these now and have plans for more. They're well-built and dependable, not to mention FAST when hooked up via USB3. Perfect for archive and library work - or just to back up your computer. Personal Peeve: I wish there was a way to open the casing as I do my own computer maintenance and repair work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    May require add’l help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not computer savvy. We put files on here and have been unable to get them off because it needs to be formatted. I have a friend who did this for me, but he’s even having problems retrieving the files from the drive. It was probably done too hastily on our part when attempting to clear off the computers. Hopefully, we’ll figure it out or have to pay someone to retrieve the files.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Lots of storage for a good price !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage space for a very good price. Best Buy even matched Staples current sales cost.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 3 out of 5 stars

    Does what it's designed to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to use this drive with both PC and Mac, but I had to format it as mac-only to get it to work with my mac. Now, I'm no commuter genius, and I suspect there probably are many ways to do that, but they weren't readily apparent to me. It IS working fine with the mac.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Good Hard Drive with nice speed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Hard Drive is a good value external drive. I use it for storing of photos and video.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage capacity

    Rated 5 out of 5 stars

    Great backup Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this drive for backing up important data. I have more than 5 of this unit and have not seen any failures. A little slower than the WD drive but consistent and no errors.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very straight forward and easy to use. Have Not had any problems with it so far. Very simple set up and was backing up my computer files shortly after plugging it in. Great value!

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 4 out of 5 stars

    Great price with price match

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for Xbox one, and it works great. Best buy matched amazons price. Easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    So Far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the size but it does make some noise that worries me about the longevity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice and quiet. Transfer rate for back up was a little slow, but overall its good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 5T hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Hard drive, the only minus I can think off is that, the HDD requires to be plugged into a power outlet and doesn't power just from the PC's USB connections. It's not a big deal but could be when you need to use the HDD but there is no power outlet close. Apart from that everything else is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    great price for external storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was sleek and had a nice design. I was also a great price for 5tb of storage

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy!! Never have to worry about losing photos or videos if your computer dies.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Dependable Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased a number of external hard drives over the years, very often Western Digital as they tend to be very affordable. I picked up this Seagate model when I needed a new, larger drive and I've been very pleased. Unlike the WD drives, I never have issues with the drive being recognized by my computer. File transfers are speedy and never seem to freeze up. I have a media server set up in my home and a lot of the media lives on this drive, so it's important that it's dependable and fast. So far, it's the best drive I have purchased and the next time I'm in need of more storage, I will likely look at another Seagate model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seagate is the way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent backup drive. I have always been pleased with Seagate drives. Although some features are missing from previous generations, such as LED drive capacity indicators, I still am happy with this drive. Capacity is great, quiet operation and small footprint make this a worthwhile purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    GREAT CAPACITY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT HAS GREAT CAPACITY BUT ALSO REQUIRES AN ELECTRICAL OUT LET BE AVAILABLE FOE PLUG IN

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    plenty of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I make backup copies of video library. This device works great and has room for growth

    I would recommend this to a friend