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Customer Ratings & Reviews

Your price for this item is $139.99

Customer reviews

Rating 4.7 out of 5 stars with 2392 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Backup Plus Desktop 5TB External Hard Drive's large storage capacity and ease of use. Its reliability and relatively quiet operation are also frequently praised, along with the competitive price and fast USB 3.0 transfer speeds. While some users found the bundled software to be problematic, most customers reported a positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 2,392 reviews
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 4 out of 5 stars

    Great for Xbox one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up for Xbox one. All cords included. Works great!! Only issue is it came with 200GB in iCloud storage that is not compatable with Xbox so you forfeit those but with 5TB at such a great price, we won't need that additional space for awhile.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    great backup drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i mostly back up photos and text files, and this does the job just fine. my photo files are large so i like having a 5TB option. even the first backup was easy. good one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far so reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this because I needed a way to copy a disk image of my iMac hard drive; needed it quick and Mac formatted wasn't readily available (plus a little more expensive), so got this, formatted it for Mac on my own, and copied over what I needed to restore my iMac from this drive. Worked as expected and don't have to worry about data loss as much when I periodically lose power. Other external drive is formatted for NTFS for use with Windows VM, but needs driver. It has gone through some uncontrollable power loss along with files getting corrupted, so that was the reason for the reformat. Overall, stable product and works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Drive for backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drive works great. I currently own two of them and mainly use them for backup purposes. I don't use the seagate software, just pretty much copy over the folders and files I need. I wouldn't leave the drive on all day but for my couple hour long backups I didn't experience any overheating issues, case does get warm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent bare bones drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a large SATA III HD and this one fit the bill nicely. I did not want it external so I broke off the case and it was just a standard HD inside which I mounted internally. Overall, not to hard to break the case off and the drive is a drive so fit nicely. Happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Great product line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always satisfied with this line of drives from Seagate for capacity and value

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 4 out of 5 stars

    Does what it's supposed to--works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've found Seagate drives fairly reliable, and this one was easy to set up and use on a Mac. The real test is in how well the drive holds up over time, so I'd have to check back in on that one. But overall, a decent drive for storage of files.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Good big drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good big hard drive, but always need a spare on hand. Sometimes they act funky.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its great, i use it for itunes and software backups it almost has too much space

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Excellent storage device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this unit is perfect for storing almost any digital project.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage capacity

    Rated 5 out of 5 stars

    Plex Server

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this to keep my TV Shows on. I've owned it about a month and no issues at all with it. Picked it up for about $137 after a price match very happy with so far.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage capacity

    Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't realize Xbox has such a small memory holding capability. Bought as Christmas gift to expand the storage capacity. Very pleased how it works with Xbox one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    grear external

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size of this drive is amazing. It's quiet and has fast transfer rates.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage capacity

    Rated 5 out of 5 stars

    Great HDD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome 5TB and cheap price. I am using it on my Xbox One X and I have more than 200 games on it including Xbox 360 games and still have space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it . Reasonable size, large capacity helped me to save all my imp doc

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of storage at a great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seagate's a great brand. This ext. hard drive is sleek and small...great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage capacity

    Rated 5 out of 5 stars

    External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband because it was on sale. It was also a 5TB unit. It works great, and holds so much more than the older external hard drives he has.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Great backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought to replace my old 2TB seagate back up plus. works well. very happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So Far, So Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was right on this one. Speed is OK, build quality is good. I've only had it for about 2 weeks at the time of this review; time will tell, of course, but I have no complaints yet. I used to steer clear of Seagate due to high failure rates, but they've improved and WD has gotten slightly worse, at least in my experience, so they're pretty much all the same to me now.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good External

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Price for a good product. There are no issues since I have had it.

    I would recommend this to a friend