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Customer Ratings & Reviews

Your price for this item is $139.99

Customer reviews

Rating 4.7 out of 5 stars with 2392 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Backup Plus Desktop 5TB External Hard Drive's large storage capacity and ease of use. Its reliability and relatively quiet operation are also frequently praised, along with the competitive price and fast USB 3.0 transfer speeds. While some users found the bundled software to be problematic, most customers reported a positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 2,392 reviews
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Got it on sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very cheap method for storage. I like the product.it's very simple

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Couldn't be easier to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been great having so much storage. Plug and play. Couldn't be easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    plenty of extra space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this as a gift for my husband. He is always saying he doesn't have enough space for stuff on his computer. Maybe this will keep him busy for a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best storage for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems like hard dives fill up so quickly. This allows me to free up space, and continue using my computer longer before software creep forces me to upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Lots of memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I take a lot of pictures and purchased this so I don't have to keep buying sd cards. Works out great. Just plug it into computer and can transfer all my pictures easily. Now I have all my pictures in one spot and don't have to have a ton of sd cards laying around. And if I want a picture all I have to do is plug it into computer and get the pic I want to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive has helped my production company! It has been able to hold the past data so it isn't lost and it's still portable and easily accessible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid drive, works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had great results with Seagate drives, and this one is quick and solid as my backup system for all my photos. Will stick with Seagate in the future too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry Free Back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this product. We don't have to worry about info being lost during power outages or if a computer dies.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage capacity

    Rated 5 out of 5 stars

    Best Drive For Right Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of storage for a long time. Good product and good performance

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    I have several of these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use these as additional storage in a production studio. In our case, we reformat to use with Mac OS. Other than that step, they are truly plug 'n play. By the way, Mac software is pre-installed on the drive, the additional step is not required, we just find that a true Mac format is more suitable for our application. We have several and have never had one crash.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage capacity

    Rated 5 out of 5 stars

    Great Item for my money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you need more memory I recommend this item. The price was great too.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Good hard drive for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My goal was to find a competitively priced USB 3 port hard drive. This drive is fast and is pretty reliable. As a Mac user, it is a little clunky. My recommendation is to reformat the drive to the Apple filesystem and not to run the default Windows (NTFS) configuration that it comes with. The drive comes with a Mac app that lets you read NTFS on macOS (which is a great thing to get if you use a lot of Windows machines on your network), but the software is slow and buggy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great extra storage for xbox one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I can play my xbox games in my living room or in my bedroom without having to store the game in the console just plug and play.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Best HDD for the price point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 tb on Xbox was just not enough for me, after a few weeks of going over it i decided to go with this powered one instead of the more portable versions that just need the USB part, Im glad I did is actually running faster than the internal hdd on my Xbox one s plus i now have 7TB of space only like 6.3 usable but still great buy and really great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5TB storage for the price was a steal! Got this on sale and it is perfect. As a photographer I use is to store my RAW files. Runs quick and quiet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems to do the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy wants me to review this drive. Honestly, I bought it after a series of WD My Passport drives had died on me. I haven't had this drive long enough to really review it, but it seems to work fine at the moment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast and at a great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love how this ones flat! I specifically purchased this to back up my files and I'm loving the speed. Definitely worth the amount paid.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay for backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this for backup only - copy and then disconnect. Drive tends to make 'click' noises when left attached .. so may not work for you as a perm attached drive.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Unbelieveable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very large amount of memory. Super easy to install on Xbox One.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Far, So good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy asked for a product review and since I have only had the printer for one day, I can't give a proper review but it was easy to set up.

    I would recommend this to a friend