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Customer Ratings & Reviews

Your price for this item is $139.99

Customer reviews

Rating 4.7 out of 5 stars with 2392 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Backup Plus Desktop 5TB External Hard Drive's large storage capacity and ease of use. Its reliability and relatively quiet operation are also frequently praised, along with the competitive price and fast USB 3.0 transfer speeds. While some users found the bundled software to be problematic, most customers reported a positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 2,392 reviews
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great Backup Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup with great backup software at a very good price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Large Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and lots of storage to backup important files

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Do a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now have 11 of this hard drive that I use as primary and backup to primary hard drives. I also have 3 of the pocket hard drives that I put projects on for outside the office. So far no failures since 2012 when I bought my first pare. Unfortunately is appears that Best Buy no longer carries them in my store. Had to buy an WD last week.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Good storage equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient and large capacity, easy to use, speed can be

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Ok for static backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the setup very easy and straight forward. However if you plan to use as an active storage device I would find a drive that is faster.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Easy and spacious, exactly what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This couldn't have been easier to set up and the storage space is amazing for the price. I still remember when it was about 100.00/TB. Now at this price you really can't go wrong with this size or bigger depending on your needs. I already had a 750GB from back when things were more expensive. As it filled, I was pleased as punch to find this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect lower priced option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I am not addicted to my computer this is the perfect solution at a lower price for having an external backup for both computer and phone. It's still small enough to store in fireproof box and is able to not just back up files, but also operating system and phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Lot of storage for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, space saver, affordable. Good combination

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great capacity with easy to read screens and instructions

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    External hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has great storage, user friendly, easy to set up and use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't experiences any issues so far, though this drive a bit more expensive than purchasing a hard drive enclosure and putting your own drive inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice buy for large storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great with my apple backups. No issues in connections or speed. Would recommend to anyone looking for a quality storage drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage for everyday use. Compact and a lot of space.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    fast and small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ext hd for backup or media, usb3 fast, small.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Delivers 'unlimited' storage for my needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing could be more simple to set-up and install. Connected by USB 3.0 to a Nighthawk X4S router, backups are automatic and secure. The capacity is huge, but the footprint is quite small. The included software set up the backup plan with no issues of any kind. Daily backups ensure all the data is there should anything happen to the PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slick for Mac Folks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to partition. I used part of it as a programmed backup through Time Machine and the other part for drag-and-drop file archiving. It's a little on the heavy side for toting around, but the size of this drive at the price I got it for was too good to pass up.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Lotsa room for pics and songs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is working fine so far. Plenty of room for whatever you need to store or backup. Very quiet also.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs better user interface.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the backup with personal cloud, but the access and remote isnt that great. The dashboard seems to take to much of my computers processor use S I get high use alarms attribute to the dashboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was recommended by a few co-workers and I'm glad I got it. I now have a clean computer and barely put a dent in the storage unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart improvements.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive doesn't turn on unless you connect it to PC or Mac with power connected. Where is my old one always spins.

    I would recommend this to a friend