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Customer Ratings & Reviews

Your price for this item is $139.99

Customer reviews

Rating 4.7 out of 5 stars with 2392 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Backup Plus Desktop 5TB External Hard Drive's large storage capacity and ease of use. Its reliability and relatively quiet operation are also frequently praised, along with the competitive price and fast USB 3.0 transfer speeds. While some users found the bundled software to be problematic, most customers reported a positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 2,392 reviews
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    exactly what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A dependable, vary high capacity external hard drive for backing up photos and important documents. I needed something tangible for quick access in addition to the online back up system I am subscribed to. And excellent product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and large capacity light on weight and energy efficiency

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great! No problems with it whatsoever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has not lost the connection! Not even once! Great product for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value. Beautiful case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced three drives now I only need the one power cord and USB cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the drive. It holds tons of pictures and other data files.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it because my computer was starting to go slow and not working as well and I know I have to replace it soon but didn't want to loose the pictures and some music I had on it. Moved that to this and it worked good and now I know that I will have these pics and music even if my computer dies at any point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have! I always want a backup of a backup just to make sure!

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    No issues!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It holds all my data very well. Zero issues with startup or overheating. It turn on and off automatically with my PC. You can download additional software for it if you wish. Great but & lots of space!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product........................................................

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Perfect for Time Machine backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than enough room for my current needs. Used as a full system back up as well as backing up other externals. The only thing that would make this thing a 6 out of 5 stars would be if it had a Thunderbolt 2.0 port also on it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good archive drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive is good for storing video files but lags a but when trying to keep up while editing files with high data rates.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My best safe box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the quickness to transfer my files, I have my music movies photos and more

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great for Xbox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an external drive for my Xbox One. It's worked great so far, giving me plenty of extra storage and it's a little quicker than the Xbox's internal drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 3 out of 5 stars

    has alot of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seagate external hard drive has plenty of storage but they do tend to break easily

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With it being only 10 dollars more than the 4TB I could not resist. IT is a very solid drive and enough capacity to hold all the videos I edit and photography I shoot. This drive should last me 5 years of photography storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great name great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a quality product at a better value than most other places

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband exchanged another one for this one and likes it better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good back up as a regular drive and as a back up with the software

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it will do a full back up and then every time I plug it in it makes a new folder with the changes only.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great drive if you switch between PC and Mac!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Growing weary of the extra steps involved in working on files across platforms, this hard-drive is a dream come true. As simple to use as a thumb drive, I can now go from computer to computer effortlessly and seamlessly.

    I would recommend this to a friend