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Customer Ratings & Reviews

Your price for this item is $139.99

Customer reviews

Rating 4.7 out of 5 stars with 2392 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Backup Plus Desktop 5TB External Hard Drive's large storage capacity and ease of use. Its reliability and relatively quiet operation are also frequently praised, along with the competitive price and fast USB 3.0 transfer speeds. While some users found the bundled software to be problematic, most customers reported a positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 2,392 reviews
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great backup solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this hard disk straight out of the box, and it worked very well. I was able to backup my entire notebook information and still had plenty of space available for future use and/or other devices backup.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Simple and safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed more storage for work and photos and this product was large enough to last me some time. I connected it to my router and now I can save documents and photos from any of my computers or phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seagate manufactures excellent storage devices for backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plug n play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say = it does what it says it does - case closed

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Great value, needs POWER switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this at a great price, and it works as expected, but dissapointed that it didn't have a power switch. Not everyone wants to use this ext. HD as "cloud" storage, turned on 24/7 and reliant on the software to control power, which proved to be not effective in my case. Otherwise, this would've been 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good HDD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter. she loves it. it work nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great performance and value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used Seagate drives for years with great success.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be happier with this portable storage device.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good fit for iMac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Seagate External Drives for years and this is the first one that has have ever given me problems. The first one I got from the store gave me error messages right out of the box when I connected it to a USB 3.0 port on my one year old iMac, if it would mount at all. I returned it and Best Buy swapped it for a new one, no problem, and that one eventually mounted OK, but took forever (several minutes) to do so. I wanted to use it with Time Machine so I reformatted it for Mac Extended (as per my other Seagate external drives which work just fine), and the computer keep giving me mounting errors, telling me it has been ejected incorrectly. I finally got it to mount after resetting the USB controller on my iMac, but it still periodically gives me error messages and time machine will lose contact with it if I let it go to sleep. Whenever I restart my Mac it is 50-50 if it will mount at all the first restart. IMHO this drive is just not compatible with the iMac hardware. Also, be aware that this drive is designed to work only in a horizontal position even though the illustration on the box shows it mounted vertically.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Good value for a good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some issues when I tried to back up my iMac. It was formatted for Windows even though it stated Mac on there. Not a big deal, just a pain to switch over (not super computer savvy). Very quick backups and fantastic storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product purchase. Exactly what I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up to use as a backup external hard drive for my Playstation Pro to expand my total memory to 6TB. It works great, no problems, easy setup, and it doesn't clash with the other peripherals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Holds large amounts of data as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I bought it to do and, thus, a good purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Healthy Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install as my xbox 1 primary drive, lots of hd space. Just wish the read/write was faster.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great deal for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a hard drive to archive video footage. I was please to find a 5 TB drive at an affordable price. It is ready to use out of the box if you have a PC. If you have a Mac, you need to reformat it first.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect - Fast - Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old external drive was USB 2.0 and 1TB and slow. Got a new laptop with UCB 3.0 and decided to upgrade - am I happy. This new drive is significantly faster and was so easy to connect and use. Worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the cause

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a computer geek but I figured this pretty easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT. Exactly what I was looking for.. perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    yes I like this product very much I bought at low price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and faster for transfer Vedio and high quality .

    I would recommend this to a friend