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Customer reviews

Rating 4.7 out of 5 stars with 2392 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Backup Plus Desktop 5TB External Hard Drive's large storage capacity and ease of use. Its reliability and relatively quiet operation are also frequently praised, along with the competitive price and fast USB 3.0 transfer speeds. While some users found the bundled software to be problematic, most customers reported a positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 2,392 reviews
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Solid Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it as a centralized backup hard drive for my other computers. It is connected to my router and so far I have had no issues. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Good system for pictures and data storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5 tb Seagate Desktop external storage device is a good addition to the home computer to store digital photos and information. No problems so far.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Don't have to worry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is a photographer and finding a reliable way to store her photos. This met all the requirements plus had an extra terabyte for just in case.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    A good balance of space and price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to put all of my photos for Lightroom spread out across three hard drives on one. The speed is good, it's quiet, and has plenty of room.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    works, with quirks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drive works well for my needs - plenty of space. The only quirk is that it likes to turn itself on after the computer has shut down. I leave it unplugged much of the time to save it from unnecessary spinning.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for storage of files. I get several magazines that I store electronically. Saves me storage space when I do not have to keep the paper copies

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Excellent Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. Auto shut down when computer goes to sleep works perfectly which has not always been the case with WD drives. Good fast drive with huge capacity

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Excellent Value, Good Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this was the best value I could find. We use it as an expansion drive for our Xbox 1 and have seen no slow downs. I'd recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Best tb space !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item because it gives me more space to download my games from consoles Xbox and ps as well...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just getting into it. Working good so far. We'll see what happens

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great, no maintenance, back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An easy hook up and great tech support allows for consistent back up of valuable files and photos. 5T space is perfect for the avid photo taker.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for backing up data, pictures, spreadsheets, etc

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great backup drive for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Ready to use in minutes. Fast transfer rate.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Good storage capacity for large files.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Straight forward application for the intended purpose. Suitable storage device for digital photographs and data archival. No problems during start up.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 4 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this due to it being on sale. I am pleased for the most part, we are a multiple OS household, because of this I am unable to use Time Machine for scheduled backups and instead have to move things manually.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had external hard drives all over my house, this was my answer to getting 1 central back up and a cloud back up for my smart devices as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have others hard drives keep buying them so do like the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using at home as an archive for my QNAP NAS. So it is stationary. Was priced right. I often worry about carrying one like this with the smaller connector that this has on the enclosure, but stationary - no worries. It is fast, and just worked flawlessly for my needs right out of the box. Has an Power indicator light, but it is on top, would prefer on the front. Seems to have heat vents on sides and bottom. Has feet on wide bottom side, which keeps it off the heat vents. Only negative, light is power light only, not activity indicator.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with my purchase. I have told my friends about it

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    5TB of backup data, WOW!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5TB of backup data, WOW. This is great. Great product name, great price and always a great deal from BestBuy. A MUST external drive to have.

    I would recommend this to a friend