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Customer reviews

Rating 4.7 out of 5 stars with 2392 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Backup Plus Desktop 5TB External Hard Drive's large storage capacity and ease of use. Its reliability and relatively quiet operation are also frequently praised, along with the competitive price and fast USB 3.0 transfer speeds. While some users found the bundled software to be problematic, most customers reported a positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 2,392 reviews
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Drives that keep on Drivin'

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use dozens of drives for our film and video projects, and this is one of the best. Never had one fail. Totally reliable. Great pricing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it so far. It is much faster than my 4TB hard drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    hope 2016 edition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hope 2016 edition, just boought it week have 2016 edition

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    perfect fast hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect fast hard drive has the power to watch it on wd playes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it works great and haven't had any problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great Value for Archiving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Seagate Hard Drives for their reliability. After having 4 Western Digital drives fail I switch to Seagate and have not had any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Does what I want it to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used as a backup external drive. Simple to set up and does what I want it to. Good device at reasonable price. This is the 2nd on I have bought

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Just want I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted someplace to store ALL my files - including many photos and videos. I didn't need anything portable, so this fit the bill perfectly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not installed so I hope this product works well.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great for storage capacity what's with Win & mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for storage on a Windows or Mac both system recognizes it is and works just fine break for Time Machine which I'm using it for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a bit slow on writes but the reads are quick for my needs

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Solid product, great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using mine for a little over a month now as an always connected drive being used for many backup projects. Works flawlessly, no complaints!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good hardware, clunky software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found backup drives of the two main brands, WD and Seagate, pretty much reliable and as advertised. Ditto with this Seagate (I've owned 5 or 6 of this brand through the years with no particular problems). But, when it comes to the "backup" software that comes with it, fuggedaboutit. Arcane to set up, hard to change settings, and it causes the backup drive to run almost constantly. In one month flat, it managed to fill up almost the entire 5 TB, when the total on all the drives of my new computer was about 1TB. And delving into the backup file structure is like trying to find your way out of a labyrinth. Better to just occasionally copy over the folders from your drives that you really want to keep.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to setup with Mac OS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enough storage for the right price. Excellent product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super Easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so easy hooking this up and transferring my files. It is nice to know I can back my current items up daily and that they are safe.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HarD Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. Works well with all of my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Good size hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 5 TB drive is just what I needed to back up my computer and the many drives I have attached to it. I use it for my weekly backups of my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Back-Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this to backup my computer while upgrading. Great product and great price to match. Would definitely buy again when the need arises .

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Great External HDD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to use as a backup for my Synology server. It was recognized immediately and has worked flawlessly. Great price for 5 TB & USB 3.0

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good external HD for the $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. Good hd for the money. Great for backup.

    I would recommend this to a friend