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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2392 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Backup Plus Desktop 5TB External Hard Drive's large storage capacity and ease of use. Its reliability and relatively quiet operation are also frequently praised, along with the competitive price and fast USB 3.0 transfer speeds. While some users found the bundled software to be problematic, most customers reported a positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 2,392 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Back-up for digital images

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this as a back-up for digital images which frees up my SD card for further photo shoots. Very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This can plug directly into your laptop or connected through a router. Easy to use and set up for automated back-ups.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Good hard drive for a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good hard drive for a good price, Works perfectly for me to use it on my Mac. Would recommend for anyone else to use

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a novice with technology. 5tb of storage for a great price. Set-up instruction were a breeze, back-ups on schedule. I had tons of photos to save. Even backs-up my cell phone.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got it to expand my xbox one and it works great...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of memory. Easy to use write right out of the box. Took about six hours to back up my computer the first time.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 3 out of 5 stars

    Fine Product That Could Be Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This backup hard drive works fine and is a great value for the amount of space available. For some reason, the edges/corners of the casing are VERY sharp. In addition to requiring delicate handling (lest you scrape your fingers), I have managed to damage the wall where the device sits on my desk. The placement of the cords also limits the position of the device. I managed to find a set-up that hides the storage device--but not without scraping my fingers and the wall with the weirdly and unexpectedly sharp corners.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It was not very compatible with iMac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good device however, had to contact Apple Support to get it to sync with my iMac after that it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Awesome Storage For Xbox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to store my xbox one games on this hard drive rather in the internal memory of the system. Works flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been happy with the performance of this external hard drive. It functions exactly as we expected it would.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    great storage for a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I need it to do and with the geek squad to back me up, if there is any issues, it's a win win purchase

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5TB drives currently offer the best value per TB. I bought 2 so I could have redundancy for my pics/movies/back ups.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Alot of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my PlayStation 4 got sick of deleting games so I bought this to never run out of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch product at a great price after getting outstanding help from Best Buy staffer to help me pick it out

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Works great and exactly what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and exactly what I needed The people at Best Buy help me with my questions and this product is very good

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Back Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased other SeaGate HDs and i use them as back ups for Photos, Music, and Ebooks. I have lost data to computer failure and will never make that mistake again.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Xbox hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to use with my xbox one x and its plenty of space. For the price no complaints here

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    excellent for what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need the additional space on my xbox and it works well for that no problems to date. great value for the price

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Super Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift. Pleasant surprise. I usually buy WD. But this works as good as those. Haven't had any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good External Hardrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a Hardrive to work with Xbox one to put games on. Easy to install with no problems. Would buy again!

    I would recommend this to a friend