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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2392 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Backup Plus Desktop 5TB External Hard Drive's large storage capacity and ease of use. Its reliability and relatively quiet operation are also frequently praised, along with the competitive price and fast USB 3.0 transfer speeds. While some users found the bundled software to be problematic, most customers reported a positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 2,392 reviews
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Inexpensive and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these drives to expand my storage for my XBOX One and PS4. Thet hold up well. Load times are good too.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    JeffL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has save me a lot of worry. I'm a photographer so it is a necessary purchase. It's compatible with my Mac.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really loving the extended storage this product offers me. Great for people who edit, and need more storage.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Does a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a back up device that works. The last one I bought never worked. This one is "set and forget". Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Solid Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This storage system is a solid backup to a cloud storage system. I have solved my photo video conundrum.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great drive for the price tag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great! I have it partitioned in three, 3 TB Mac, 1 TB Mac Time Machine Manual backup and 1 TB MS Dos.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great product at a grteat price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seagate has made a great name for themselves and this is no different blowing away the competition like WD!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great amount of storage for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with Seagate products have always been positive. This storage module was a great value for the price paid.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been 2 years now and no issues. Great hard drive, no issues, used almost daily and still no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Good drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy so far with this drive. Wish all my computers supported usb 3, but that has nothing to do with the drive.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Seagate is a trusted and reliable manufacturer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many years of great experience with Seagate products. I trust the Seagate brand as they are more reliable and last longer than similar offerings from their competitors.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with this product, it works effortlessly in the background and gives me peace of mind with my information.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Lots of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this hard drive. It easily gives me all the hard drive space I need to completely back up my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great backup. Long lasting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good backup. Specially for starting a small business. Lots of space. I would definitely recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    the instructions for use were very sparse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted the hard drive as a perpetual hard drive. The information provided with the hard drive was very sparse. I had to do more intensive research to find the information to actually set up the drive as a back up drive

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Needed extra storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Bought a new tower and needed to store stuff from the old one without using up all my storage.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great storage option for all storage needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Hard drive was just what I needed to back up all my movies and games for a digital copy.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to store my photography on, and it is just what I was needing. Files are easily accessible.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Decent storage device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this as our own personal cloud. We are setting it up at my parents house as off site backup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Extra drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of moving files between my Mac and Windows computer. Setup was easy. Well worth the price.

    I would recommend this to a friend