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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2392 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Backup Plus Desktop 5TB External Hard Drive's large storage capacity and ease of use. Its reliability and relatively quiet operation are also frequently praised, along with the competitive price and fast USB 3.0 transfer speeds. While some users found the bundled software to be problematic, most customers reported a positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 2,392 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Big Bang for the buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price and quality, it's worth it! Seagate has gotten a bad rap because of unexpected failures. Let's hope this one in this series has raised the bar for Seagate!

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great for PS4

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my playstation 4. Its been great I have over 200 games on it.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to be used as external storage for my Xbox one. Works great, haven't had any issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Space for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a lot of storage for a good price then this is the way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This backup drive is very easy to use and compact and mobile. I trust Seagate products they have a great reputation.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my 1TB drive and love it. Plenty of space for all my photos, videos, and music.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Lots of Storage, not a bad price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Years ago we couldn't imagine get this much storage for this cheap! I would highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Good backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using the drive as my main iTunes drive and pictures storage. Had it about a month. So far no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    fast and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just use this for really basic back-ups, so can't say anything about the software that is part of it. It's good and fast and seems to be able to run reliably for long periods.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Got error when trying to do the backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got error when doing the backup. Had to do a lot of research on the error and still not sure how to fix it so I am trying to only download certain things now; good to have backup but not sure it is easy to make work right.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive went beyond my expectations it's actually very quick and games play very well on it

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great and reliable back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this portable hard drive to backup all of music pictures and videos. So far it's working well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good value and good drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My external HDD on my Mac failed and I went with the Seagate. Easy setup and no problems in operation.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great for backing up photos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space for backing up photos. Even comes with 200 GB of one cloud storage. Can't beat the price.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    A great back up drive. Easy to set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used Seagate Back Up Drives. They are reliable and offer many sizes for a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Satisfied the itch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A full backup of my entire system--to include a couple of other external hard drives. Nice tidy package!

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    excellent performance and support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price for 5TB, slight problem during setup was quickly and easily resolved by Seagate support.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Useful Accessory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seagate has reputation for making reliable products; Digital photographers need to back up photographs.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    good hard drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this external hard drive's storage capacity is unbelievable. littlebit big, but good working. i waiting for small size with more storage capacity hard drive..!

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large amounts of space and works great. I connect it to my Apple Airport for extra backup storage.

    I would recommend this to a friend