Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 2392 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Backup Plus Desktop 5TB External Hard Drive's large storage capacity and ease of use. Its reliability and relatively quiet operation are also frequently praised, along with the competitive price and fast USB 3.0 transfer speeds. While some users found the bundled software to be problematic, most customers reported a positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 2,392 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy plug in connection to my desktop or laptop, and even my tablet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to run time machine back up for my iMac. Knew I'd have to reformat it, but I didn't realize that there was a second partition. Almost missed it. Needed to use disk utility, instead of letting time machine reformat it, to catch and remove the second partition. Otherwise I'd have had a little over half the 5 Gb to use as backup.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great Drives

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had good luck with these drives. I've purchased several through the years!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Good device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been purchasing this product for over 3 years now, and it has never let me down

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. It's still new of course. Easy to connect to xbox and format to work with that.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great Storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of storage and it works really well. Fast transfer rates make moving files easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great back up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive is very easy to use. The prompts are clear and easy to understand.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    essential for getting excessive files off laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was just what I needed to get files off the laptop and free up space/speed/etc,

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great HDD!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added 5TB to my storage on PS4, just what I needed!

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Xbox Compatible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for extra storage on the Xbox one. I wasn't sure at first, but it worked perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought two one for my Xbox one and one for my laptop and still have tons of room left.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good drive, alittle noisy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this drive to use as a time machine backup of all my computers. It does work well, with a few exceptions.... Sometimes the drive will not mount, so I have to unplug it, then plug it back it. Beside that it is alittle noisy. Its not bad, but sounds similar to a computer fan going. Other than that, I am quite happy with the drive. USB 3 is a plus, and it is a clean looking enclosure, it doesn't have ridiculous lights all over it. It fits right in with my iMac.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great product.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hard drive for backing your photos up. Never worry about losing your pictures!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good EXternal Hard Drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's cool! It works fine for me. I bought 2. I was about to transfer my 1TB to the 5TB

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Solid drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a great backup drive. I use for video purposes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Seagate external hard drive 5tb

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great unit and the capacity it holds is tremendous!. Easy to use. Great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Lots of space

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a lot of space for my games and music library.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for any console or pc allows for hundreds of games to be stored

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    great extrernal hard drive.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted an external hard drive to save my thousands of photos and this one did the trick.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Excellent HD @ a great price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect hard drive for the money. Can't go wrong here.

    I would recommend this to a friend