Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 2392 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Backup Plus Desktop 5TB External Hard Drive's large storage capacity and ease of use. Its reliability and relatively quiet operation are also frequently praised, along with the competitive price and fast USB 3.0 transfer speeds. While some users found the bundled software to be problematic, most customers reported a positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 2,392 reviews
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great backup system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for backing up any laptop computer. Don't have to worry about running out of space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid Backup Solution

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Back up application included with the drive working well so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works, but Hard to Set Up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This should be a plug and play, but it is not. It is also a little loud. I cannot understand why it is not more simple. It works fine. I have not problems after call to get some help to configure it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    My first storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ("Needs direction to be in closed inside box with this product: "How to run the program ".) I was able to complete Setup easy, but was unable to find how to open up the program to use it. After playing around with the program for along while; I was able to use the product. I was also, able to place an app on my desktop and can now easily run the program each time I want to backup my files. Seems to work fine. Did notice I need to unplug it from my computer before turning on my computer---- to avoid startup problems with my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Would recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agent set up. Seems to be working as advertised. Would recommend to others

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    HUGE!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge storage and fast access! Most of my data goes here in case my main c: drive fails..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So Easy To Use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug and play literally. Click, click backups done. Really impressed and recommend highly.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Great for back up!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fast for usb, and best for backing up your precious files at night!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Awesome backup drive!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome backup drive. A bit heavy but works exactly like its suppose to!

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Max Storage for a small price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome storage solution for home pc backups. It allows me to store several snapshots.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great backup external drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. We are using it to backup three computers on our home network.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to setup and works without any issues. I'd buy another and I just might.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Excellent External Hard Drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This basically does what it is supposed to do, it is easy to setup and works well. So far no problems and the read/write access speeds are fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great addition to Xbox One

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best external hard drive for Xbox One! I have now purchased two. Easy plug and play.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great value for 5TB!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seagate 5TB is a great value drive that works seamlessly when connected to your pc.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Good hard drive for xbox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is good for x box one ,s or x they have different sizes

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Straight forward installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug it in and it works. Have connected with no problem with both Windows 10 and OS 10.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product for my photographs. Easy to use and frees up computer space.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Works great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with no problems, wonderful having this extra space for all my photos!

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great for travel

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for home and travel... compact storage. Would recommend

    I would recommend this to a friend