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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2392 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Backup Plus Desktop 5TB External Hard Drive's large storage capacity and ease of use. Its reliability and relatively quiet operation are also frequently praised, along with the competitive price and fast USB 3.0 transfer speeds. While some users found the bundled software to be problematic, most customers reported a positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 2,392 reviews
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on sale and saved quite a bit. Even at regular price this is a good value. I deal with large files and need the extra room.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good purchase. A good product, good price and I got it before the estimated time

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product its excelent, usb port perfect and the storage is good. Very fast

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great storage device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. works flawlessly, never any connection problems and plenty of storage space

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very nice hard drive easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for a backup for video file it works great its fast and easy to setup

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great hardrive. Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband has been very pleased with this hard drive. Good price as well.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Cheap memory for Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Memory for my Xbox one so I can save games cause they are up to much memory

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great Unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plus item to store my media and personal files. Works great with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lots of room for your backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. I use it for full disk backups of multiple computers.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great extra storage for xbox one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product worked well as a storage device for xbox one games and downloads.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great product, never had any failure.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have many external devices but only seagate had no problems in many years.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Good Storage Size for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good storage size for the price. Have purchased 2 of these external hard drives.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Hard Drive for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no problems with this hard drive. Just plug and play. Working Great.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Desktop Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A High speed USB device with tons of backup storage and at a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    PS4 Storage increase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought as an increase for my PS4 storage and works like a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for storage with our Xbox One. Works great, definitely recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small but big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how small the drive is, fits next to my Mac Pro Tower. Very quiet drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    great storage and fast but no power from USB3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's great lots of storage, and fast. if it had allowed for power from USB3 instead of needing external power would have been great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent backup external hard drive. Easy to use and great price/GB ratio.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works to my satisfaction, but so had its predecessor. I needed more space.

    I would recommend this to a friend