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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2392 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Backup Plus Desktop 5TB External Hard Drive's large storage capacity and ease of use. Its reliability and relatively quiet operation are also frequently praised, along with the competitive price and fast USB 3.0 transfer speeds. While some users found the bundled software to be problematic, most customers reported a positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 2,392 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my new external hard drive. Very easy to install and use .

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Works as expected. A good buy since it was on sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this drive for storing music and video files. Works very well so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great drive. Easy to connect and configure.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive was exactly what I was expecting. Easy to connect and configure.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it says it should do. Works great with Xbox one.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and fast. Using as one large partition for video editing with a mac.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great price on the item best on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item met all my requirements and was the beat price and size avaialable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was very easy to set up and sync all devices to it. Was worried it would be complicated, but wasnt, and the price was right too.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Nice & Big! Lots of Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and easy to pick-up same day. It's nice to have enough storage.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Awesome hard drive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome hard drive! It's quiet fast and a lot of storage. Bought another one.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Does what it is supposed to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space. Using it for additional storage on my Windows Home Server.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Backup Hard Drive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet, smooth, and no issues! Connects to your PC or Laptop quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Plug and Save

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of room for movies, music, books, or anything else you need to save.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    good hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of these, they are not quite as fast as the two 4 TB WD hard drives I had before but so far have been much more reliable

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Compact and powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, fast, doesn't take up much room, everything a back up drive is suppose to be.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this drive on a xbox one as an external drive it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great expansion for the Xbox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were running out of memory space on our Xbox One and this purchase did the trick

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed more backup for all of my phones, movies, and music. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great storage device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to understand and user friendly. It's also very fast at retrieving media.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excelent product razonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality and the best price for something excelent

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Includes power cord and works great plugged into my computer 24/7 for work

    I would recommend this to a friend