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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2392 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Backup Plus Desktop 5TB External Hard Drive's large storage capacity and ease of use. Its reliability and relatively quiet operation are also frequently praised, along with the competitive price and fast USB 3.0 transfer speeds. While some users found the bundled software to be problematic, most customers reported a positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 2,392 reviews
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great storage for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive has worked perfectly for my storage needs and won't use nothing else.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    good external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drive is great for backing up files and storing photos etc.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 3 of these so far. Use them for our Xbox ones. Work great.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    External hard drive was great price worked as expected no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice and compact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive has been working well and it is compact for the desk

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very affordable for the capacity.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drive worked instantaneously and it was very affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly the amount of space I needed, doesn't take long to backup files

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with multiple computers no worries. Only issue is that u have to have space for dashboard on cell to use backup

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Easy back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an easy back up hard drive to use! Love it! Lots of space.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Great Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This USB3 drive makes a great backup drive. I use it for that purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    GREAT VALUE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOADED WITH SPACE FOR A GREAT PRICE! WENT BACK AND BOUGHT ANOTHER

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Lots of room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this backup drive to consolidate all my portable drives.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    nice hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i needed more space and this hard drive met all of my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Reliable Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent external drive. Works with MAC Time Machine when formatted.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has lots of storage just what i needed I would definitely recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this as a backup for my important films and iPhoto libraries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this external hard drive for my laptop almost 2 months ago, and so far it has worked excellently. I mainly store games, photos, and movies on the drive for home use and haven't had any issues. Installation was a breeze. I also have another Seagate external drive that I've been using since Dec of 2015 for my Xbox1 and It still works like a champ!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value...doesn't take up too much room and never makes a sound

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 5TB version. I have had it now just over one month. Setup was easy. It is quite and a great size for backups.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and no issues. Holds all my music, files, and movies.

    I would recommend this to a friend