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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2392 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Backup Plus Desktop 5TB External Hard Drive's large storage capacity and ease of use. Its reliability and relatively quiet operation are also frequently praised, along with the competitive price and fast USB 3.0 transfer speeds. While some users found the bundled software to be problematic, most customers reported a positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 2,392 reviews
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    great storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for large files and lots of capacity. sleek and good looking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this external drive it has lots of memory it is small too

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it for my xbox and I love it & works incredible

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for my Xbox storage of games. It works great only complain is a bit load at night. Even when my Xbox is off.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in instructions were easy to follow and this made the installation a breeze. It has worked like a charm since I had it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and set up. It exceeded my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my xbox one pluged it in and it worked instantly

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    good external backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good for purpose and allows me to fee up space on my pc hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple and Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and Easy to Use. No Complaints. Would buy this brand again.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Good external USB storage drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive has lots of space for the price. It works well.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Fine drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does exactly what is promised. Nice drive for a decent price.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 3 out of 5 stars

    Not user-friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a 5 terabyte external hard drive. Whenever I use Alienware's SupportAssist program to create a Recovery Drive, it requires a complete format of the drive. Why? I don't know. Also, take into consideration that I have been using computers since the early 90's. So, I do kinda know my way around a PC. Just the basics though. Ok, that's that, review is done. Sorry if this isn't helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    A lot of space!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these to put in my home server. So far I have no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new hard drive and this was available for a nice price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect Storage Space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great desktop harddrive. Does exactly what I need it to.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Runs hot. I'm sure it will fail soon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive runs VERY hot. Luckily I don't have it plugged in all the time, but I have had about 8 seagate drives and one by one they have started to fail. Very annoying and probably because of the poor case design. It holds so much heat in causing early failure.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Perfect device for moving files for storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for Xbox one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up with the Xbox love it! Wish I got it sooner

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Excellent product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive holds all of my backup data and the USB 3.0 is fast.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for my playstation 4 i have a lot of space. Now no problem

    I would recommend this to a friend