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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2392 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Backup Plus Desktop 5TB External Hard Drive's large storage capacity and ease of use. Its reliability and relatively quiet operation are also frequently praised, along with the competitive price and fast USB 3.0 transfer speeds. While some users found the bundled software to be problematic, most customers reported a positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 2,392 reviews
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love this drive. Great price, plenty of storage and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It's storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be fast with my Xbox. Easy to setup and use right away.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Data transfer's fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accessing data is super fast using 3.0 USB external hard drive..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my xbox one. Super easy to set up and works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome, use it for my XBox couldnt be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great backup option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it for all my video storage for media server, great product

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    GREAT FOR ALL THAT DATA TO SAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT FOR ALL THAT DATA TO SAVE THAT YOU JUST CAN'T LIVE WITHOUT

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. I'm using it to backup my information. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    very handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    much needed for my ps4. the space is amazing I recommend it/

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great for PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great add on for PS4. Great to have more storage for extras.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hard drive, put it on my Xbox One and it easily connected and setup.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my back up drive, performs as advertized

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    works how u want it to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good amount of space and works like how u want it to. Worth it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    it's an ok product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one thing i don't like is for a hard drive to sell you extra space in a cloud. so then why is the purpose of your own personal drive. my Obvious reason for no one to hack into it. of course plug it in when your either offline or line but your ready to save. in and out. First it wants you download certain things if your not a wiz on drives your going to download them but you do not need to. second to put a security password you have to go thru their system but they won't tell you how to set a password without using them. I got this product because it was on sale, makes me wonder why now but learn a little and you can find little gaps in-between to avoid their info snatcher. lol. last if you eventually succeed to create your password in your drive you have to eject it in order for it to ask you for the password again if you don't eject the hard drive then your drive is open to whom ever hacks into your computer and can see everything. the drive won't auto lock the drive, but of course if you do download their product it may have that option but i didn't so i don't know that for a fact.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    liked item very much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    engineering team liked item, item is used to store data photos'

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    5 TB - it holds a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a basic backup drive but with 5TB.......lots of space for big files.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Works as designed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, uses USB 3.0 for quick file transfer. Wonderful product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great backup hard drive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it installed on my IMac. Works great! Very easy set up!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Big storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price on this large external HD. Works great no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Perfect for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed something for extra memory for the xbox games. Works great.

    I would recommend this to a friend