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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2392 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Backup Plus Desktop 5TB External Hard Drive's large storage capacity and ease of use. Its reliability and relatively quiet operation are also frequently praised, along with the competitive price and fast USB 3.0 transfer speeds. While some users found the bundled software to be problematic, most customers reported a positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 2,392 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reliable, simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very dependable, reliable product. Simple straightforward set up.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my PS4 and it helped me out so much with storage.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Seagate: Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great additional storage for Xbox One games that my kids use.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Does what I wanted it to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sofar it works well and I was able to back up my windows 10 info

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it.. i got what i wanted with the cheap and best price.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great for home movies etc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits the bill for pictures and videos...inexpensive and reliable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly. Easy to set up. I would recommend to all.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great Hard drive all together

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the great amount of space that this drive provides.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good product for a great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an external hard drive and this one got my attention. No regrets!

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect hard drive with more then enough space for the price..

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    excellent external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this unit has been a great addition for my music and photos

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just like described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up. Worked quickly right out of the box

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Great hard drives and Microsoft 10!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in need of a new hard drive and an external hard drive and Windows 10. They were in stock and worked very well.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great for saving games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for a gamer. Thinks it will be great for our DVR.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    easy to use extra storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this brand. Easy to hook up and use and never crashes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great backup device. Very easy to use and gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first one didn't work, 2nd works fine, hence 4 star. I own another seagate for 5 years and still going strong great make.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Backup Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little backup drive but if you're thinking of getting it for a PS4 as an external I recommend looking elsewhere. The speed of this drive is 5200rpm & transfer speeds for games left a lot to be desired. In a desktop drive there's absolutely no reason to have it only hitting 5200rpm. That's standard spinning speed for a laptop drive! I would recommend this to anyone just looking for a reliable external drive to store family photos or music on.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Does what it's supposed to.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No qualms about this device. Does what it is intended to do.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    decent capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    decent capacity hard drive with 200GB cloud storage, good value

    I would recommend this to a friend