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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2392 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Backup Plus Desktop 5TB External Hard Drive's large storage capacity and ease of use. Its reliability and relatively quiet operation are also frequently praised, along with the competitive price and fast USB 3.0 transfer speeds. While some users found the bundled software to be problematic, most customers reported a positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 2,392 reviews
  • Rated 5 out of 5 stars

    Lifesaver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is top notch! Does not run at a high temp or noisy - transfer speeds are stable. I use this for online video editing for television shows and commercials and it has been a blessing to my workflow. I plan on buying a few more. Perfect for archive backups of projects as well. Five Stars Seagate - Five Stars.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Good storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good standard memory with tons of space for everything. It looks pretty cool and its not to expensive either.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    excellent storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mote than enough storage Great for movie and music storage

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Great buy and great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for. Got it on sale too.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hard drive. Holds all my Xbox games and more.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great if u need more space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item has been the best for extra space.......

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, durable, get customer service experience.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of storage. I was able to transfer tons of photos and videos to the hard drive really fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remained reliable

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have carried this around storing movies and music without a problem. The only issue I have had is the power supply, not so robust cable has torn due to wear and tear and not covered by warranty... Other than its slight heavy to be portable it's a great drive!

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 3 out of 5 stars

    Seagate Backup Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had slight difficulty setting up. PC would not recognize the device. Then would not allow me to set it up as default. Worked after disconnecting other backup device. The Seagate Dashboard does not recognize other brands, and it also freezes at times. I've had good experience with Seagate until I purchased this one. A bit disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of storage, great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I may be a little biased but I have used Seagate drives for 20 years now, and have never had a problem. I still have 4 internal drives (two sets of mirrors) that are 1TB each and they have been running flawlessly for about 8 years. This drive is faster than I expected, with it being a 5TB drive. It's also very quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great backup drive that doesn't take up too much space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great storage solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked it up to my wireless router and getting great speeds off of it. Easy setup. Great price.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 4 out of 5 stars

    Good for what it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for storing research data. You can back up either a mac or pc, but not both.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Seagate 5 tB hard drive great price lot of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greally at price haven't got to use it lot of storage

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Great Storage Tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to transfer my files to a drive with a larger drive and this drive worked perfectly.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 2 out of 5 stars

    annoying software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    annoying, slow software gets in the way of doing an emergency backup. otherwise product seems fine.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good External Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drive works as described, was easy to connect and works well with Win 10 right out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great for backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for backup, lots of room for pictures an music.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 2 out of 5 stars

    Backup runs slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected to a Windows 10 PC and a Windows 8 PC and both backups took a several hours to finish.

    No, I would not recommend this to a friend