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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2392 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Backup Plus Desktop 5TB External Hard Drive's large storage capacity and ease of use. Its reliability and relatively quiet operation are also frequently praised, along with the competitive price and fast USB 3.0 transfer speeds. While some users found the bundled software to be problematic, most customers reported a positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 2,392 reviews
  • Rated 4 out of 5 stars

    Great external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this external hard drive. It has rubber feet and lays flat on the table so it is not going to fall and break (which happened with my old one, and losing information is horrible). The one caveat I have with this external hard drive is that it has to be plugged into the wall, so it can be hard to travel with sometimes or to find a place that can be plugged into an outlet and hooked up via USB.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Back up drive from home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased the drive, I didn't expect it would be that big. But it is pretty reliable so far.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Good for extra storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to have extra storage for my laptop. Excellent product. Works as promised.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Great value for the $$'s.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5TB backup drive. A lot of bang for the buck. Drive can be noisy. Reputable manufacturer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Worked like a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was very easy to use. I'm a novice and even I understood how to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Holds everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using for dj music no problems. Gets used 5 days a week in a bar enviornment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Drive for the Xbox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use two of these now for my Xbox One and you just to plug them in and start playing right away. It makes your digital collection easy to store and manage with enough space so you don't have to delete games for now and re-download them later. If you need extra space these 2 drives will preform quickly and quietly, They are USB 3.0 and have an excellent seek speed for direct play off of the drive.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 3 out of 5 stars

    OK Drive; poor software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software with this drive is horrible. It slows down the drive and is basically unusable. Once it was uninstalled, the drive worked OK, maybe a tad faster than USB 2.0, but not normal USB 3.0 speeds. I went to Seagate due to several of our Toshiba and Western Digital drives crashing without the ability to salvage any data.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed lots of storage for a special project and found good solution in these drives.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    A lot of space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this to back up my pc, laptop, and phones. I still have tons of space left.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Some problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a photographer and use external hard drive for years, Seagates is my brand preference but lately the drives have problems

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    No problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it to store large amounts of data, especially HD and 4K video. No failure yet.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good storage. Took some time to make it compatible to use on my mac, but it's good.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance for the price. Works great with my Mac

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a great fast device to keep all your files

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really fast, it's a great way to keep your hard drive on your laptop cleared and running in top shape. It doesn't make a lot of noise and it shuts off by itself when not in use, but it fires up on demand without any lag. I would get another one because you can never be to safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seagate Hard Drives Long Standing Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchase Seagate hard dives both in my computers and external backup drives for 30 years. There reputation is impecable as is there product. I just purchase 2 Seagate 5 T backups for my photos as well as business and personal data. Stay with the best and you'll never be disapointed.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Lots of memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is you'll probably never use all the storage on this hard drive

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 4 out of 5 stars

    Good Drive!!Dependable drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a great one, we all liked something like this for the pc that we own

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    nice drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a very large drive. useful for storing a lot of data, including pictures and data

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a speed demn but for this much storage at this price I won't complain.

    I would recommend this to a friend