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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2392 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Backup Plus Desktop 5TB External Hard Drive's large storage capacity and ease of use. Its reliability and relatively quiet operation are also frequently praised, along with the competitive price and fast USB 3.0 transfer speeds. While some users found the bundled software to be problematic, most customers reported a positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 2,392 reviews
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    TO EARLY TO SAY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BUT FOR NOW IT IS WORKING JUST FINE....I HOPE I WILL NOT BE SORRY

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Good for storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed data storage for classroom. This worked well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So good, I bought it again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this drive a few years ago. After a bit of a problem with some rain water, I needed to replace it. This drive has fantastic access time. Even though it is meant to be a back up drive, it functions perfectly as an everyday external.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable backup solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this external drive as my primary backup for over a year now. I haven't had any issues with it or the included Seagate Dashboard backup software. Incremental backups are relatively quick, but full backups take a lot longer.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    large capaccity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    large capacity no problems yet so far using as a personnel cloud

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I was able to set it up worked great for my PS4

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great back up solution for beginners and home user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy if you know how to follow directions.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Thrilled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    soooooooooo much room to store movie,pictures, games

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not for Windows XP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping that this 5TB drive will work with Windows XP out of the box, as did the 5TB one I bought 2 years ago. Unfortunately it doesn't. The older generation of the Seagate Backup Plus 5TB has a built-in chip that allows Windows XP to use the entire 5TB out of the box. The newer drive only works with Windows 7 or above.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It does the job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something dependable and easy to use. It fit the need!

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    can't beat the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 TB in 2014 for a little over $100 is great. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Works Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works as designed, Great for backing up files.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Lots of room.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the reliability of having extra backup space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my PS4 the blue shirt that helped me was fantastic out of the so salt lake city UT store. Was helpful and this is the only way to go for PS4 memory expansion

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty basic, just hope you never need any help or tech support for it. It does not exist.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Does what was expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product performed as expected - I have no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Seems like a good drive so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to get out of the case & has been working good

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Easy to operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Desperately needed storage space this unit works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using this as an online backup drive for my computer, and so far it's working great. No problem getting it configured and formatted. The build quality of the case is decent as well. Thinking about getting another one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Driving Our Media

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have bought a number of these units over the past year, and found them to be reliable and safe for the media files that we are creating. The price and the equipment are better than "a good deal." They are a great deal.

    I would recommend this to a friend