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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2392 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Backup Plus Desktop 5TB External Hard Drive's large storage capacity and ease of use. Its reliability and relatively quiet operation are also frequently praised, along with the competitive price and fast USB 3.0 transfer speeds. While some users found the bundled software to be problematic, most customers reported a positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 2,392 reviews
  • Rated 5 out of 5 stars

    very happy with this unit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 2 of these to replace a couple "other" brands that are competitors. These have an intuitive backup software and are superior for the money! The online reviews all list this as the most bang for your buck!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not the best experience with this product, I'll probably give it another chance

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good data storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a previous disk, but it had a problem, but i took it back to bestbuy and had no problems at all, i just exchanged it for a new one and they handled it. It's a great company. The product works perfectly and with a good speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have transferred all my photos and videos to this hard drive. The transfer was easy and I feel I have taken an extra layer of protection to preserve my photos. Excellent experience and outstanding product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect drive for my xbox one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this item to expand my xbox one drive....I'm also planning to get another one this black friday coming to install it my router to set up a cloud. It was easy to setup and got a good price as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap Backup Option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Seagate 5TB usb hard drive to use as an offisite backup solutions for a non mission critical server. With Veeam Endpoint Backup (Free version) and this drive my backup plan is complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hard drives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got 2 of these hard drives to back up my photos. I use one as a redundant backup and hsve had no issues. Nice simple design looks good on my desk stacked on top of each other.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very reliable backup drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be forewarned, this is a really reliable drive but I've had consistent read/write problems with Seagate 5TB drives -- the first ten minutes of heavy data transfers run great and then it slows down considerably. I use my 4TB Seagates as working drives and these as backup drives.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Faith in Seagate once again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good build and internals I was not a fan of Seagate for several years as i lost alot of data around 2010 and 2011. They have definitely improved there build quality of there PCB and heat systems for the Controller on the board. I will be using SEAGATE products again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a photo student slowly growing my photography business. So far it's doing it's job smoothly. Fairly good upload speeds. No issues mounting. Also, the fan is ridiculously quiet. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT hard drive for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it to back up my old laptop before selling, as well as a Apple time capsule hard drive. Works incredible for both and this thing transfers data INSANELY fast! Id buy again if needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great External Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were replacing a dated hard drive capable of backing up several gigs, the Seagate External drive was recommended by a member of the Geek Squad. The Drive is very dependable and quick.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fit my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted an external hard drive that would house all of my photographs and movies. Not too large, so could easily be portable (even though it's not marketed as such). The only complaint I have is the connector cord. It is cheaply made. The metal end already bent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and setup. I backed up my small business server and setup for a recurring nightly backup. All the data was in place when I went in to verify that the backup worked properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as "cold storage" for another backup device. It properly wakes from sleep mode each night for a backup routine to sync, and then goes back to sleep until needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just install the software and forget about it, if you choose to! I was surprised at how long it took to do the initial back up even using usb 3.0. But so far everything's working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this hard drive to replace another that was full to capacity. Transferring 2.5tb took a lot less time than expected. Works well and have not experienced any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Drive Good Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a reasonably priced alternative to some of the more expensive HDs. It is fast and looks good on the desk. It just seemed to be less than 5TB but I guess they all are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Harddrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this drive to replace an external that was clicking. It's worked wonderfully.The backup software is a bit slow even for backup software but besides that it's great!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Formatted NTFS - requires 3rd party driver for Mac OS X. Seems to work fine. My only complaint would poor identification of the drive externally (have to turn over and get a magnifying glass to read S/N, P/N, and model, and no indication of capacity).

    I would recommend this to a friend