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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2392 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Backup Plus Desktop 5TB External Hard Drive's large storage capacity and ease of use. Its reliability and relatively quiet operation are also frequently praised, along with the competitive price and fast USB 3.0 transfer speeds. While some users found the bundled software to be problematic, most customers reported a positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 2,392 reviews
  • Rated 5 out of 5 stars

    Rock solid for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is working perfectly for what I need it to do. I've had this HD for a few months now and its response time is great and all my data is there when I need it. A+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this product for a couple months now. No problems so far, I like its speed so far. I'm using this to store my DVD collection I've been moving to digital.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Took a little bit to use as external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a bit to get setup and use as an external hard drive. Not sure how to setup as a Time Machine backup. Checked to do this later when connected to computer but have no idea how to do this nor does it appear to give a me a new option to do so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this HD to store my data. Completely satisfied with my purchase. HD does however have some sharp edges but as long as you don't touch it often it should be good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High capacity for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Has separate power supply so could limit portability, but better to have that than depend needing 2 usb ports, which some laptops do not have enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great External Hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hard drive and durable! I bought a different brand and it crapped out on me in 8-9 months. I have another HDD of this brand and its still working after 4 years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    originally, I purchased this for my son's storage, but he is using it for active scoring and cleaning. It seems to be working well for him. The data speed could be better for the application, but prices are higher for faster speeds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seagate makes durable hard drives, still using go-flex 2tb but getting close to full of vacation photos. HD prices have come down some over the years. Not really a fan of their backup software. Will try it for a while. Sync Toy works good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Plug it and use it, needs front panel pwr light.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use out of the box, fast data transfer for storage in your own hands, not out on a cloud somewhere where God knows who has access to your data. Needs a front panel operation/power light rather than the little thing on top you can not see. mb

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprised at the ease of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I plugged in my new Seagate drive and was backing up my complete laptop in less than five minutes... Love the true "plug and play" capability of this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup wifi extender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product for my nephew who lives in Addis Ababa Ethiopia I think he likes the back up plus Internet extender he is using it well for his business.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Out of many we bought, at least one is defective.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since we are buying about two per month, it is distressing to think we maybe should buy insurance on them as well. But most of them have worked fine so far. It's that one defective drive we just discovered that's now making me nervous.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good storage option.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've taken this drive and added it to my network router for additional network storage. So far I have been pleased with the speed of the drive and the ability to access it over the network, and it has worked well for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for the Dad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was super excited and loves the new hard drive. He is a photographer and is always running out of space so it was a must buy for the price as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    huge drive. works as expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi. I purchased this hard drive for use with my xbox one. Works as expected. Speed id fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Huge storage, poor directions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the backup for storage of pictures and videos of our family. There are no directions that come with the unit. Had to utilize online hints to use it, was very disappointed. Still not sure we are doing it correctly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best external harddrive in market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 5tb hard drive during Thanksgiving and of all the competetors I got it for a less amount in bestbuy only...I am very happy with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This external drive works on Windows,Mac,and Linux

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I partitioned this drive with Windows NTFS, Mac, and Linux partitions and it works perfectly. I used it to make backup copies of my hard drives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable and the best value I have found.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased same item a year ago and have been very happy. Before this purchase again comparison shopped and returned for a second unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an external hard drive that has always worked very well I have bought several and I have always worked well, speed 3.0 very good

    I would recommend this to a friend