Customers frequently mention the massive storage capacity, ease of use, and reliable performance of the Backup Plus for Mac 5TB External USB 3.0/2.0 Hard Drive. Many appreciate its affordability and fast transfer speeds via USB 3.0. The drive's quiet operation and compact design are also frequently praised. Overall, the product receives positive feedback for its combination of features and value.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-106 of 106 reviews
Rated 3 out of 5 stars
Confusing
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I did a backup from my Mac to the external hard drive. Now I can not figure out how to look at my pictures on it. I did the backup through the Time Machine on my computer and can't find them.
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Not sure how to use
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This reviewer received promo considerations or sweepstakes entry for writing a review.
After having trouble I called the customer service and I had a very helpful response
I would recommend this to a friend
Rated 3 out of 5 stars
Not easy to use
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Was hard to get everyone connected after numerous tries.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Not compatible with iMac
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This reviewer received promo considerations or sweepstakes entry for writing a review.
When I connected the Seagate external drive via USB to my iMac, no prompts were provided to facilitate the connection. The Seagate customer service representative was not familiar with Apple products and was not able to assist me in resolving my connection problem. I returned the Seagate external drive in exchange for a G Technology external drive.
No, I would not recommend this to a friend
Pros mentioned:
Reliability
Rated 5 out of 5 stars
Great external HDD for Macbook
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased this to have reliable backup for Macbook Pro. This is my third Seagate HDD - this was purchased to use as a backup in office away from home. Works great for time machine backups. Quick and reliable!
I would recommend this to a friend
Rated 1 out of 5 stars
Didn't Work w Network iMac
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Hooked up to router, downloaded software, restarted and drive didn't show up in software, finder or time machine. Downloaded seatgate file software for Mac-pc issues, still no go. Lots of restarts and tinkering made no difference, returned the same day. May work great hooked directly to Mac or for PC network but not for my network w Macs...