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Customer Ratings & Reviews

Your price for this item is $25.99
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The comparable value price is $129.99

Customer reviews

Rating 3.8 out of 5 stars with 112 reviews

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79%
would recommend
to a friend

Customers are saying

Customers frequently mention the WiFi capabilities of the Wireless Mobile Storage 500GB External USB Portable Hard Drive. Positive feedback highlights the ease of use and effectiveness of the wireless connection. There were no negative customer comments reported. The wireless functionality appears to be a key selling point for this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 112 reviews
  • Pros mentioned:
    Storage

    Rated 3 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked well for the first three months, but it accidently stoped working one day while I just stored it in the locker. For both tablet and smartphone, this drive will be a good extra storage for frequent access.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    It's ok if...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could figure out how to use it via Wireless, device came w/ minimal instructions...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external hard drive for offline use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to have access to documents movies etc when internet is not available...great for down times. I love it.!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    cool little drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good,does what it says,some reviews not so good,we'll see..

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Not a bad hard drive to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this to back up all my music and video files no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great storage media

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great to have a wireless hard drive and upload my pictures fast and easy in minutes, I love it!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    connector cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased a usb micro-to-standard to connect my tablet to my laptop, was told I could then see / transfer data from each device from the other. the laptop cannot see the tablet. i can aiways use it as a phone-charging back-up.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as it should be, though it could be slow sometimes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As expected!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The data transfer speed is good and I am able to play the movies wirelessly to my Tv.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Worked great on PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble connecting my Mac. Minimal instruction.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I knew when I bought another seagate...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since having this wireless hard drive, I've had nothing but problems. The last problem is now either the usb cord or the usb connector isn't working and not letting me connect to computer or charge. Another issue is the software that comes with this device isn't great. I had to surf the internet on how others are using the device and software. Also, the look and the bulk size of this device is crazy. I should went with a WD wireless hard drive, BUT my Best Buy store didn't care it. So I was left to this paper weight. I will be contacting Seagate for them to repair or give me my money back.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A little tricky to get started.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a few days for my husband to figure out that he had to read the instructions to try and operate this devise. Then I think he had to YouTube it. Finally, with customer service he got it to work. It took him about two weeks to figure it out. He almost returned it several times. I don't think it's starter friendly. Once he got the hang of it, it does the job that he purchased it for.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good wifi drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice product at a good price. Works good and would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it yet but for the price I would recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Travel Companion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second Seagate wireless drive. We use them when traveling with our grandchildren because they allow each of them to watch what they want rather than everyone watch what one wants.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drive works well when connected with the USB cable. The battery life is not good when used wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the versatility of this product. Having a wireless portable hard drive that will connect with my computer, tablet and smart phone and stream files to them is unbelievably great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not best one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love this. It's 500G, and I like to travel. Unfortunately, it's so difficult to use that I sent it back. I'm fairly technically savvy and I gave up. The reviews about the lack of documentation are true - the setup guide is just pictures, no words. The website isn't much better. It's not that hard to set it up and connect it to the app. The difficult part is storing, accessing, and streaming the media.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    order not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my wireless hard drive now isn't working on any Tv i cannot play any movie on the tv

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bit slow, not to impressed by this device, does the job, its okay

    I would recommend this to a friend
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