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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 140 reviews

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86%
would recommend
to a friend

Customers are saying

Customers have good things to say about the remote start feature of this product. They appreciate the convenience of being able to start their car from a distance. However, customers have expressed concerns about the installation process and customer service. Some customers have reported issues with the installation at Best Buy and poor follow-up from the company.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 140 reviews
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy does a good job. I have had some bad experiences in the past but it depends on which store you go to. For the most part, I have had a great experience overall with their installation team. The guys in the shop were professional, courteous, and meticulous about their work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good installation, had to take it back because it wasn't sensitive but they did good after that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. Professional installation. Technician was very carefully with my vehicle while in the service bay. Installation was well thought out and done in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed & production

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good I start may car before i go to work in the morning !! and not worry any thing because the car is running and all the doors were lock !!! the good thing I could remote start 1/2 mile and see the engine is running too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We like this very much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint is installation process. Took way to long. Installer was fine, though he kept getting interrupted during process. We left towards 11:00 pm. Store should have more staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Required for alarm to function

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had this installed by Best Buy mobile audio techs. The installation took a few hours but theextra security on my truck is worth the price of install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Alarm Viper 4701

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great alarm, best buy did a fast install! Team provide quick training and were very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to make appointment and the tech did a great job as well. I would not hesitate to recommend the Geek Squad at Best Buy..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expert service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a piece of mind to know your investment is in the hands of an expert technician.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyless Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyless Installation I tried to install myself , Do yourself a favor and let Best buy do Install . I priced around and they had best pricing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied with the installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was timely and works very well. Mica was very friendly and knowledgeable and answered all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from Rory the installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rory provided excellent service from beginning to the very end. I never write reviews but this guy deserves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great alarm system for anybody!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am able to start my car from about a mile away! I do not have to worry if it started or not! I can check the LCD screen to see if it took. It also lets me know how long I have till the car turns off! I love this alarm system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a great job installing a viper remote start and alarm in my truck. He was very knowledgable and did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great guys, did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we're super helpful in finding me the right product for my needs and making an appointment time that worked with my busy schedule that weekend to make sure i have my car when i need it. thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    but rotten service ,,made two different appointments for installation but the locations were not qualified to install ,,had to take a day off to have it installed at a third location

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great alarm system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation took a while but liked how the technician showed step by step how to use the alarm system and the remote start.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install of my alarm system was very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an installation of an alarm system that I purchased off ebay. The technician was very friendly and helpful. The installation was very professional and neat. GREAT JOB!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased an alarm system for my vehicle and the geek squad installer installed it with no problems and showed me how to use it. Very professional and courteous.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great starter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far i am satisfied with this product and am happy that we purchased it.

    I would recommend this to a friend