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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 275 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the E2 Pro Electric Scooter's overall performance, speed, and ride quality as major positives. The scooter is also praised for its portability, battery life, and lights. However, some customers have mentioned the scooter's weight as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 275 reviews
  • Pros mentioned:
    Ride quality, Speed

    Rated 5 out of 5 stars

    Electric Scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far excellent ride. Has different modes and even on slow mode it rides fast. Totally recommend it!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear EveB,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re thrilled to hear that you’re enjoying the excellent ride and that the different riding modes—even the slow mode—still deliver a fun and fast experience. Your recommendation means a lot and highlights the scooter’s versatility and performance.

      For any questions or assistance, please contact our support team at technicalsupport@segway.com.

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great scooter, would recommend as first scooter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one two weeks ago, and I like it. After a couple weeks of using it, I have no complaints. Good speed, solid range and nice features with the app. Only complaint is how heavy it is to carry at times, but that is a minor issue.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Han,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re glad to hear you’ve been enjoying it over the past couple of weeks, with its solid speed, reliable range, and convenient app features. We appreciate your note about the weight — portability can sometimes be a trade‑off with sturdiness, but it’s great to know that overall you’re happy with the scooter and consider it a minor issue.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Portability
    Cons mentioned:
    Weight
    Best Buy Employee

    Rated 3 out of 5 stars

    Good commuter scooter

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Used for 1 month Pros: +Top speed of 19 mph +Lights +Folds Cons: -Poor rain durability/resistance -Weight (~50 lbs) -Bell Ringer

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you for your review and feedback! We’re glad you enjoy the speed, lights, and folding feature. We’ll keep your input on rain resistance, weight, and the bell ringer in mind for future improvements. If you ever need any assistance, please reach out to technicalsupport@segway.com
      Happy riding! — Segway-Ninebot Customer Support.

  • Pros mentioned:
    Portability, Ride quality

    Rated 5 out of 5 stars

    Awesome eScooter!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scooter has gotten me around local city streets and some bumpier dustier back roads. Super sturdy and easy to fold for transport. Links to BlueTooth. Takes a while to charge but otherwise a perfect investment!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Jean,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re delighted to hear it’s been sturdy enough to handle both city streets and bumpier back roads, while still being easy to fold and transport. It’s great to know the Bluetooth connectivity adds convenience, and we appreciate your note about charging time — feedback like yours helps us continue to improve. We’re thrilled you consider it a perfect investment!

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    College wheels!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to get around around a large college campus!! The lights on this one make it fun too. Everyone compliments then!!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hello Kelly, thank you very much for sharing your experience with your Segway E2 Pro, sounds like the perfect campus ride, stylish, fun, and turning heads everywhere! If you ever need any assistance, please reach out to technicalsupport@segway.com. Happy Riding.

  • Pros mentioned:
    Portability, Speed

    Rated 5 out of 5 stars

    Great Scooter for teens & adults

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great speed, and nice features, I really recommend it

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re glad to hear you find it easy to use, appreciate its speed and features, and would recommend it to others. Your positive feedback means a lot to us.

      For any questions or assistance, please contact our support team at technicalsupport@segway.com.

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Battery life, Portability

    Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it a great way to explore the city. Also battery life a good!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Lisette,

      Thank you for your wonderful feedback on the Segway E2 Pro Electric Scooter (Black). We’re thrilled to hear you’re enjoying it as a great way to explore the city, and that the battery life has been meeting your expectations. With its 21.7‑mile max operating range and 18.6 mph max speed, it’s designed to make commuting and city adventures both fun and reliable.

      If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Durable Ride.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well balanced. Durable and easy to operate. Multi speed adjustment allow for for a longer battery use when set at the "È" level. The speed at the lowest level is used for most of the time. The headlight and brake and turn inductor lights are bright enough to be seen during daylight hours that make for a safer ride. The sport speed is very fast and is used for mostly traveling on hilly roadways.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hello Steven, thank you very much for sharing your experience with your Segway-Ninebot E2 Pro scooter and insights about its features. At Segway-Ninebot we're committed to delivering high-quality products and experience for our customers. If you ever need any assistance, please reach out to technicalsupport@segway.com. Happy Riding,

  • Pros mentioned:
    Ride quality, Speed

    Rated 5 out of 5 stars

    E2 pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, amazing quality, segway is superior in that side, the range is good as well, the speed is more than enough, I wish if it has a suspension

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you very much for sharing your great experience with your Segway E2 Pro scooter and insights about its features. At Segway-Ninebot we're committed to delivering high-quality products and experience for our customers. Happy Riding,
      Segway-Ninebot Customer Support.

  • Pros mentioned:
    Overall performance, Ride quality

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and feels more robust than my old niu scooter

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Kirstin,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re glad to hear it works great for you and that it feels more robust compared to your previous scooter. Your positive feedback is much appreciated.

      For any questions or assistance, please contact our support team at technicalsupport@segway.com.

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Ride quality

    Rated 5 out of 5 stars

    Loving The Scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The combination of stability and premium features like under-glow lights and clear signals on a scooter undoubtedly enhances the user experience, ensuring both satisfaction and safety. Your observation regarding the smooth ride is noteworthy, as it typically reflects the scooter's robust build or superior suspension system.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Sam,

      Thank you for sharing your thoughtful review of the Segway E2 Pro Electric Scooter. We’re delighted to hear that the combination of stability and premium features like under‑glow lights and clear signals enhanced your riding experience. Your observation about the smooth ride is especially appreciated, as it highlights the scooter’s robust build and suspension system designed for both comfort and safety.

      For any questions or assistance, please contact our support team at technicalsupport@segway.com.

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Scooter for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most fun scooter we have had. I bought it for my son to get to his practice sessions easily as he is not a driver yet. He loves it. Battery life seems to be great

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Kristi,

      Thank you for sharing your review on the Segway - E2 Pro Electric Scooter w/21.7 miles Max Operating Range & 18.6 mph Max Speed - Black. We’re thrilled to hear that your son is enjoying the scooter and that it’s making his trips to practice sessions easier. It’s wonderful to know the scooter has been fun to ride and that the battery life is performing well for your needs.

      If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Nice Ride!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable, kept speed with over 300 pounds on it

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Robert,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re thrilled to hear that you find it very durable and that it maintained speed even with over 300 pounds of weight. That’s a great testament to its strength and reliability. Your feedback highlights the scooter’s solid performance and build quality.

      For any questions or assistance, please contact our support team at technicalsupport@segway.com.

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Amazing grade A scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an amazing and reliable scooter. The features on this scooter are also amazing such as the tracking and the ability to see how much range and charge your scooter has.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re thrilled to hear you find it amazing and reliable, and that the features like tracking and real‑time range and charge display have been so useful. It’s wonderful to know the scooter is delivering both performance and convenience — exactly what we aim for with our designs.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    King Me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable and lots of fun surprisingly long battery life.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Nathan,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re delighted to hear that you find it durable, fun to ride, and that the battery life has exceeded your expectations. Your feedback highlights the scooter’s reliability and performance, making it a great choice for everyday enjoyment.

      For any questions or assistance, please contact our support team at technicalsupport@segway.com.

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Ride quality, Speed

    Rated 5 out of 5 stars

    Best scooter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Practice, fast, nice wheels, drives good.. i like it

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear PabloL,

      Thank you for your feedback on the Segway E2 Pro Electric Scooter. We’re delighted to hear that you find it practical, fast, and enjoy the smooth ride with its nice wheels. It’s wonderful knowing the scooter is delivering the performance and experience you were hoping for.

      If you ever need any assistance, please reach out at technicalsupport@segway.com. Happy Riding!

  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Scooter

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it soo fast and fun worth the price and battery life last a long time

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hello Jacqueline, thank you for your awesome feedback! We’re thrilled to hear you’re enjoying the speed and battery life of the E2 Pro. If you ever need any assistance, please reach out to technicalsupport@segway.com. Happy Riding!

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No regrets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features that are usually found on a more higher-end scooter with Segway’s reputation for R&D comes through on the Max G3. Plus to be able to purchase it close to its original promotional price 11 months ago made the deciosion too easy. I’m very happy and satisfied with this purchase!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re thrilled to hear that you’re very happy and satisfied with your purchase. It’s wonderful that the scooter’s higher‑end features and Segway’s reputation for R&D stood out to you, and that finding it close to its original promotional price made the decision even easier. Your feedback highlights the value, quality, and performance we strive to deliver.

      For any questions or assistance, please contact our support team at technicalsupport@segway.com.

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Pretty Good Scooter If You Ask Me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scotter was excellet. It was very easy to start using, I especially enjoyed the light features as I had to drive it around after hours. It was also cool that it had various modes in terms of speed, especially if you wanted to teach someone else how to use it or simply by getting them to start feeling mroe comfortable with it in general. Overall wonderful expereince so far, also definitely get a helmet if you plan on driving it in teh fastest mode.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re glad to hear you found it excellent, easy to start using, and especially enjoyed the light features for riding after hours. It’s great to know the multiple speed modes have been useful both for your own rides and for helping others get comfortable with the scooter. We also appreciate your reminder about wearing a helmet when riding at higher speeds—safety is always key.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good scooter, it takes me to where I want happily. The suspension may not be the best but it's pretty good for a starter scooter

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Allen,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re glad to hear it’s been a good scooter that happily takes you where you want to go. Your feedback on the suspension is appreciated — while it may not be the most advanced, it’s great to know it still delivers a comfortable ride as a starter scooter.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team