Customer Ratings & Reviews
- Model:
- AA.05.17.01.0004
- SKU:
- 6621973
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers frequently mention that the F3 Electric Scooter has a nice suspension system. Users also appreciate the scooter's speed when moving forward. There were no negative comments found in the reviews.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Suspension
Nice and smooth ride!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am a noob to the scooter life and I love this scooter. I commute in DC from Baltimore and I take this on the Marc with no problem. The blinkers are bright and I feel safe. The hydraulics on this thing is nice.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Helen,
Thank you for sharing your review of the Segway F3 Electric Scooter. We’re delighted to hear you’re loving the scooter as a newcomer to the scooter life! It’s great to know it fits seamlessly into your commute from Baltimore to DC, and that features like the bright blinkers make you feel safe. We’re also thrilled you appreciate the smooth hydraulics and overall ride quality — that’s exactly the kind of confidence and comfort we aim to deliver.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
My family enjoys going for walks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best of the best, the best purchase I could have made
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Monica,
Thank you for your review of the Segway F3 Electric Scooter, with 44 miles Max Range & 20 mph Max Speed, 10‑Inch Self‑Sealing Tubeless Tires – Black. We’re delighted to hear that you and your family enjoy using it on walks and that you consider it the best purchase you could have made.
If you ever have questions or need assistance with your scooter, please reach out to Segway Customer Support at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Good good ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's great for everyday use. The products here are excellent. Thank you.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Narate,
Thank you for sharing your review of the Segway F3 Electric Scooter. We’re delighted to hear that you find it great for everyday use and that the product quality has met your expectations. Your feedback highlights the scooter’s reliability and convenience, making it a solid choice for daily rides.
For any questions or assistance, please contact our support team at [email protected].
Best regards,
Segway Customer Support Team
- Pros mentioned:Ride quality, Suspension
ONE VERY GOOD ELECTRIC SCOOTER!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this F3 after ditching NIU garbage. This has front & rear suspension for great ride in NYC streets. Very solid, premium build quality. Bright screen with many features. Much happier! At just under 40lbs, it's a little on the heavy side but still quite portable
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway F3 Electric Scooter. We’re thrilled to hear that its front and rear suspension has made riding on NYC streets smooth and enjoyable, and that you appreciate the solid, premium build quality. It’s great to know the bright screen and features have enhanced your experience, and that despite being just under 40 lbs, you still find it portable. Your feedback means a lot to us.
For any questions or assistance, please contact our support team at [email protected].
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performanceCons mentioned:Range
Great performance in a lightweight package!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it on sale for $750. Bought two. Absolutely great scooters!! My wife and I love them. Range seems to be less than advertised but that’s to be expected with any brand. One of the scooters makes a whining sound at 12mph. Gonna talk with warranty department about that. Otherwise great purchase and great product.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Matt,
Thank you for sharing your feedback on the Segway F3 Electric Scooter. We’re delighted to hear that you and your wife are enjoying the scooters and that they’ve been a great purchase overall. It’s wonderful to know the lightweight design, smooth performance, and features have met your expectations.
We appreciate your note regarding the range and the whining sound at 12 mph on one of the scooters. Connecting with the warranty department is the right step, and our support team is also available if you need further assistance at [email protected].
Best regards,
Segway Customer Support Team
- Pros mentioned:Suspension
Almost perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful scooter with great range and drive modes. Suspension is awesome too. Sadly it poops on hills so I have to walk it for a couple of stretches on my commute.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Eduardo - thank you for the review... ugh, we wish that our scooter could have gone from almost to absolutely perfect. Some hills can be tough, but the F3 has a slope 20% incline rating, but some factors that can impact it is battery level, temperature, tire pressure, rider weight, road condition, etc. Thank you again for the review!
- Pros mentioned:Ride quality, SpeedCons mentioned:Range
Best scooter in class
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible scooter. Very fast and smooth ride. Only down side is range on sport mode but its to be expected.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear John,
Thank you for sharing your review of the Segway F3 Electric Scooter. We’re thrilled to hear you find it incredible, with a fast and smooth ride. It’s great to know the scooter’s performance is living up to your expectations, and we appreciate your note about the range in sport mode — as you mentioned, that’s to be expected with the extra power.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Speed, Suspension
Everything I hoped it would be!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After reading numerous reviews, I decided to purchase the F3 scooter. I have yet to encounter anything negative although this is my first scooter. acceleration is excellent. battery Life is excellent. The suspension smooths out the bumps. The light is incredibly bright for night riding even in pitch black areas. I use this for commuting on 90% pavement. I haven’t tried it off-road however for you, son pavement, including jumping curves it is superb.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your detailed review of the Segway F3 Electric Scooter. We’re thrilled to hear it has lived up to your expectations and that you’re enjoying the excellent acceleration, battery life, and smooth suspension. It’s great to know the bright headlight has been especially useful for night riding, and that the scooter performs superbly for commuting on pavement—even with curbs. Your feedback perfectly highlights the versatility and reliability of the F3.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
It’s good for urban commute.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mileage is top notch.Good app connectivity.Brakes are slightly loose out of the box and should be adjusted.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Trex... the F3 is one of our newest and best commuter scooters... we agree with you! =). Thank you for your comments and review.
- Pros mentioned:Ride quality
Moster
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality good for kids and adults I am happy with this product
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Guero,
Thank you for sharing your review of the Segway F3 Electric Scooter. We’re delighted to hear that you’re happy with the product and that its quality makes it enjoyable for both kids and adults. It’s wonderful to know the scooter is meeting your expectations and bringing satisfaction to your rides.
For any questions or assistance, please contact our support team at [email protected].
Best regards,
Segway Customer Support Team
- Pros mentioned:Speed
its ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.if your 250 plus pounds do not buy this scooter. it's fast going straight forward but it's very slow going up hills. and it only has one brake. its a beautiful
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway F3 Electric Scooter. We’re glad to hear you find it beautiful and that it performs well on straight paths. We also appreciate your honest feedback about its limitations with heavier riders, uphill performance, and braking system. Insights like yours are valuable for helping future riders choose the scooter that best fits their needs, and they help us continue improving our products.
For any questions or assistance, please contact our support team at [email protected].
Best regards,
Segway Customer Support Team
- Pros mentioned:Ride quality
Great and easy to use for commuting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been using the scooter for a few months now for a 3 mile daily commute and it’s been working well. It’s smooth and stable.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Joseph,
Thank you for sharing your review of the Segway F3 Electric Scooter. We’re delighted to hear that it’s been working well for your daily commute and that you find it smooth and stable. Your feedback highlights the scooter’s reliability and comfort, making it a great choice for everyday travel.
For any questions or assistance, please contact our support team at [email protected].
Best regards,
Segway Customer Support Team
- Pros mentioned:Speed
Great purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that it has different speeds. And picks up speed very fast
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Gordy,
Thank you for sharing your review of the Segway F3 Electric Scooter. We’re delighted to hear that you enjoy the multiple speed options and the quick acceleration. It’s wonderful to know the scooter is delivering both versatility and performance, making your rides even more enjoyable. Your feedback is greatly appreciated.
For any questions or assistance, please contact our support team at [email protected].
Best regards,
Segway Customer Support Team
- Pros mentioned:Ride quality
Rides Like A Dream!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This scooter is a definite must have! I got it because I needed a newer model than the one that I had. And the Segway F3 rides like a dream! I’m able to navigate the instructions & the sidewalks excellently.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Zachary,
Thank you for sharing your review of the Segway F3 Electric Scooter. We’re thrilled to hear it rides like a dream and that upgrading to this newer model has been such a positive experience for you. It’s wonderful to know you’re navigating sidewalks smoothly and enjoying the scooter’s performance and design.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Segway ninbot f3
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a really nice scooter it looks nice have had it for 1 month now and had no problems I do recommend it to others
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Jonathan,
Thank you for sharing your review of the Segway F3 Electric Scooter. We’re delighted to hear you’ve had such a positive experience during your first month of ownership. It’s wonderful to know the scooter not only looks great but has also been reliable with no issues. Your recommendation to others means a lot, and we’re thrilled the F3 is living up to expectations in both style and performance.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Suspension
Best f3 scooter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the f3 over the f2 the suspension is so nice. We are going to buy another one
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway F3 Electric Scooter. We’re thrilled to hear you love the F3 compared to the F2, and that the upgraded suspension has made such a positive difference in your rides. It’s wonderful to know you’re enjoying it so much that you’re planning to purchase another one — that’s the best compliment we could receive!
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Cons mentioned:Range
Horrible Battery Life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Range: 3-5 Miles on Sport and Battery goes from 100%-53% in 2 days of no use. Returning this as I can only use it maybe 8 miles MAX and then back to charging for 7 hours.
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway F3 Electric Scooter. We’re very sorry to hear about your experience with the battery life and range — that’s not the kind of performance we want our riders to have. Your feedback is important, and we understand how frustrating it must be to deal with limited range and long charging times.
Since you mentioned returning the scooter, please contact Best Buy directly to process your return or exchange, as they will be able to assist you with the next steps.
If you’d like additional support or have questions about your scooter, you can also reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Very bad experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I charged the Segway F3 overnight to 100%, but by the next day—without even using it—the battery had already dropped to 63%. How can this be considered the quality of a number one brand? On top of that, the rear tire pressure kept dropping repeatedly. After dealing with these issues, I ended up returning the scooter within two weeks. Overall, a very bad experience.
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Hi SamanthaKumar - it is never fun learning of a bad experience. And you are right, as the #1 brand you should expect the very best... as do we! There are times when are not 100% perfect, but hope to get a second chance to earn that respect. Please reach out to our Care Team and let's see how we can help: https://service.segway.com/us-en/ . Thank you.
Segway - F3 is the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. We have a few of these scooters. It's a cool way to spend time together exploring our neighborhood
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Galyna,
Thank you for sharing your review of the Segway F3 Electric Scooter. We’re delighted to hear how easy it is to use and that you’ve chosen to have a few of them for your household. It’s wonderful to know the F3 has become a fun way for you to spend time together exploring your neighborhood — that’s exactly the kind of enjoyment and convenience we aim to provide.
We’re thrilled the scooter’s design and performance are helping create those shared experiences.
If you ever have questions or need assistance with your scooters, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
All New Look
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big upgrade from the F2 model. Very satisfied with my purchase!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Ahmad,
Thank you for sharing your review of the Segway F3 Electric Scooter. We’re thrilled to hear you’re very satisfied with your purchase and that the new look and upgrades from the F2 model have made such a positive impression. It’s wonderful to know the F3 feels like a big step up — that’s exactly what we designed it to be.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
