Customers have good things to say about the Go Kart Pro 2. The speed and battery life are features that customers appreciate. In addition, customers find that the ride quality is smooth.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 23 reviews
Pros mentioned:
Speed
Rated 4 out of 5 stars
Two Awesome.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought 2 and they are pretty awesome. Top speed is definitely faster than it should be… which is perfect. There are several issues I’m having so far. The speakers are not pairing the gokarts and one of the steering wheel controllers has stopped pairing. I also wish you could lock the speed with the app at any speed you want and not just up to 5 mph. I also wish the thing they call a tail light was actually a working tail and brake light. It doesn’t do anything. You cant tell when the person in front of you is braking. A real headlight would be great too. The accelerator is very smooth and linear but the brakes are not. Gently applying the brake pedal instantly gives you about 80% braking. Hopefully there are firmware and app updates coming soon as well as optional upgrades.
I would recommend this to a friend
Pros mentioned:
Ride quality, Speed
Rated 5 out of 5 stars
Great for product.
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased for my son for his summer break. The Go-Kart is a ton of fun for all including the wife and I. The built quality is good. The vehicle is fast and should only be ridden by kids who will hold back on the power. Its also very low so ensure the flag that comes with it is upgraded to something bigger and more visible. Although, a bit expensive, the smiles it has brought to my kid makes it worth it. If you shop around, you can find these used for half the price.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Drift like a Pro
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The best birthday gift for my son, he had a lot of fun, I'm going to buy another one for myself, it's like playing Mario Kart in real life, the only bad thing is the control is not compatible with the PS5.
I would recommend this to a friend
Rated 1 out of 5 stars
Best Buy Should Remove This Product
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this for my kids for Christmas. They loved it at first, but after 6 months, it is a complete brick, won’t charge, and is totally useless. The battery warranty is only 6 months despite the company advertising a longer warranty period for the rest of the unit. Segway must know the battery life is about six months because the internet is full of people experiencing battery/charging issues at the 6 months point. Replacement batteries are $400 - which I would buy, but I am worried that it would only last another 6 months. This is a total rip off. Not up to the Best Buy standards.
No, I would not recommend this to a friend
Brand response from Official Segway Support
Posted .
Hi UnhappyCustomer - to answer your question, no, this is not a known issue. Segway respects our Segway family of consumers too much to not be transparent. With that said, batteries are sensitive... for example, if you leave plugged in 24/7, the battery will not last as long (just like a computer). Or if the battery is left in the cold winter weather and drains without being recharged... the battery will drain. These are the two common issue when this occurs. Please reach out to our team and see if we can determine a solution. https://service.segway.com/us-en/
Rated 1 out of 5 stars
Do Not buy, waste of money
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The electrical control board went bad within the first 4 months they send a new one I replaced it and now the charger is not working and they said the battery and charger warranty expired and it hasn’t been a year it’s been only 8 months, I expect something that
Expensive to have at least a year warranty, they sent me this picture. I shared to clarify the warranty doesn’t cover the charger.
No, I would not recommend this to a friend
Brand response from Official Segway Support
Posted .
Hi Mohammad - thank you for your comment. Please reach out to our team and let's find a solution... we can research your call history and request and then determine the right solution. Thank you. https://service.segway.com/us-en/
Pros mentioned:
Battery life, Ride quality, Speed
Rated 5 out of 5 stars
Thrilling ride
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I picked up the Segway Go Kart Pro 2 from Best Buy and couldn’t be happier with the purchase. The ride quality is smooth, fast, and seriously fun, it handles turns like a dream and feels incredibly stable even at higher speeds. The battery life is excellent; we’ve gotten long sessions out of a single charge without any performance drop-off.
Setup was surprisingly easy. I had it assembled and ready to go in no time, and my fiancée was just as excited to take it for a spin. We’ve both had a blast using it, it’s definitely a head-turner and delivers on the adrenaline.
That said, this isn’t a toy for beginners. If you’ve never driven something like this before, take it slow and learn the controls first. It’s powerful enough that someone without experience could get hurt if they’re not careful. But for those who know what they’re doing, it’s an absolute beast in the best way.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Amazing go kart
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wow, this thing is amazing and fun and fast. Had a blast with kids as they have there own small side by side already. Note: most do not mention that upon setting up the controller needs to be synced to go kart via pressing 4 buttons at the same time. Left and right lever along with left whoke button and a button. All within 10 seconds of turning on the car. Hope it helps rhe next person
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Go kart
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fast shipping, my son was really happy to receive his go kart on time for his birthday. Pretty easy to assemble, pairing speaker along with the app is confusing I believe only one can be paired at a time. The speedometer did not show while riding try it connected multiple times. The lights arent the best I suggest mounting some from amazon. Overall my son is happy and loves his go kart.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Amazing go kart
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Is a Great go Kart!! my daughter loved, is versatil three on one, you can running easy and fast.Plus she can listen her favorite songs.
I would recommend this to a friend
Pros mentioned:
Battery life, Speed
Rated 5 out of 5 stars
Go Kart Pro 2
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This thing is amazing! Love the speed, love thw battery life, love using it as a race sim, probably one of the best purchases ive made on an entertainment item.
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 5 out of 5 stars
Great gocart
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome go cart for my boys. Segaway buy far makes the best batteries that last a long time.
I would recommend this to a friend
Brand response from Official Segway Support
Posted .
Thank you for your feedback! We’re thrilled to hear your boys are enjoying the go-kart. If you have any questions or need further assistance, feel free to reach out. Happy riding! Segway-Ninebot Customer Support
Pros mentioned:
Speed
Rated 4 out of 5 stars
Segway
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
As advertised very fun and fast me my grandson love it
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 5 out of 5 stars
So much fun and actual quality!
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love that this gokart can be used for adults and actually be so fun while still be able to shrink it and slow it down for my younger kids. Overall such good quality and can really run it hard. I have put about 50+ miles on it and it has had no problems. Battery life runs quite long even when you are hammering on it.
I would recommend this to a friend
Rated 5 out of 5 stars
Amazing
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great kids love it!! Everyone asks where we got it.
I would recommend this to a friend
Pros mentioned:
Ride quality
Rated 5 out of 5 stars
Perfect Ride
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Is very interesting and very smooth running very flexible for driving and any age person can drive it.
I would recommend this to a friend
Brand response from Official Segway Support
Posted .
Hi, We're so glad to hear that you're loving your GoKart Pro 2. It's such a fun ride and an absolute thrill. Keep on adventuring!
Pros mentioned:
Speed
Rated 5 out of 5 stars
BEST GO-KART
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Go-Kart. You can adjust it to fit smaller kids and adults. I'm about 5"9 and fit well in the seat. It can go up to about 29MPH. I would recommend buying if interested. Worth the money
I would recommend this to a friend
Rated 5 out of 5 stars
Father
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got it for my kids birthday and they are loving it.
I would recommend this to a friend
Brand response from Official Segway Support
Posted .
Hi, We're so glad to hear that your kids loving their Go Kart Pro 2! It's a phenomenal ride with fantastic features indoor and out. We hope you have a blast with it and keep on adventuring!
Rated 4 out of 5 stars
Decent go kart
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Son loves it and good quality. Would be better if didn’t need the app to operate.
I would recommend this to a friend
Rated 5 out of 5 stars
Happy Customer
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this for my 12 yr old son. He absolutely loves it.
I would recommend this to a friend
Brand response from Official Segway Support
Posted .
Hi Thomas - Thank you for the review... we love this product too!
Rated 1 out of 5 stars
Horribly Poor Product - Wasted $2,000
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the 2nd goKart I bought from Segway and it’s defunct after one month. The first one didn’t work at all. This second one worked until I tried pairing the accompanying speaker (for fake racing sounds), after which the pairing didn’t work and broke the steering wheel controller (the screen went black and will not turn on) so I can no longer see what mode (gear) it is in rendering it basically undriveable.
Their customer service has been less than helpful basically telling me to take apart the entire vehicle and disconnect and reconnect things. No working.
I’m outside of the 2 week Best Buy return policy. I should have followed by intuition when the first one didn’t work and fortunately was able to return it.
Save your money, time and hassle. Don’t buy a Segway goKart.
No, I would not recommend this to a friend
Brand response from Official Segway Support
Posted .
Hi JohnD - looks like we should chat and find a solution together! Please reach out when you have time... https://service.segway.com/us-en/