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Customer Ratings & Reviews

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Your price for this item is $699.99
The comparable value price is $1,399.99

Customer reviews

Rating 4.6 out of 5 stars with 689 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the Max G2 Electric Kick Scooter's good speed and overall performance, with many praising its ride quality and suspension. The scooter also receives positive feedback for its battery life, range, and portability. However, some customers find the weight to be a drawback, and a few have mentioned concerns about hill climbing ability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 689 reviews
  • Pros mentioned:
    Ride quality, Speed, Suspension

    Rated 5 out of 5 stars

    New Whip

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sold my Jeep to cut costs moving back home to Chicago and copped this shortly after. This is my first scooter & I love everything about it! It has the best suspension in its price range, not too many others have it. It also has cruise control, speedy, & rides smooth. My only con is that the speed is throttled when the battery gets low (caps around 18 mph) & there isn’t any way to override that. The app itself is pretty good & intuitive. This thing has already paid for itself. Highly recommend!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Ride quality

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing scooter! It’s very reliable and rides smooth and comfortable! Allows easy and transport . It’s also amazing value for the price and all the bells and whistles!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi, Kas! So thrilled you're loving every feature—smooth rides, stellar value, AND those sweet extras? That's exactly how we dreamed it'd be used! Thanks for making our day with this review. Keep cruising in style!

  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny spent. Quailty is really nice and the battery last a long time. I weigh 240 and it drives me around with ease. I originally bought this for my daughter and she loves it but when i have the chance i get on it.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Jacob, thanks for the review! Glad to hear the Max G2 worth every penny and handles well. Both you and your daughter seem to love it enjoy the rides! If you ever need any assistance, please reach out at [email protected]

  • Pros mentioned:
    Battery life, Suspension

    Rated 5 out of 5 stars

    The ultimate commuter scooter. Worth the premium!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned some cheaper scooters before, notably ones from Hover-1. I must say, even though Segway scooters are more than double the price, you can definitely see where your money is going. The most obvious thing is batteries, when Segway says they'll give you so and so miles range, they mean it. And batteries are EXPENSIVE. You also get a lot more refinement. I was surprised at how much smoother the steering is. It also handles very well and reacts very predictably to bumps and turns. I've never had to fight to turn the scooter like on cheaper products. It makes riding easy. Finally, there's the software, it's a little excessive, but it also provides you with some piece of mind that your scooter is locked up in software. You still need a physical lock, but it will help prevent thefts (my previous scooter was stolen). This is an expensive scooter "for what you get", but all the refinement you get with this scooter is what you're really paying for. I'm really happy with my purchase. This is the cheapest scooter you can get from Segway with dual suspension. It takes a lot of stress off your wrists during your commutes. The bumps in the road can really do some damage over time and that was the main reason I waited to purchase this instead of the G30 which is now on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed, Suspension

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great acquisition, is the best choice I could take, travels 22miles/hr on sport mode, great cushion sistem, the battery last for 1 week when I used 30 min daily, and approximately 30 miles per week. Is perfect to go to work, grocery shop, or the park. Is really easy to fold and compact to leave at the living room, I live in an apartment and is perfect for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ride quality, Speed

    Rated 5 out of 5 stars

    My first electric chariot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy dealing with Best buy when I bought my scooter there was a little weight till I could pick it up but it was worth it I live near the UNM versity area I travel to work at lotaburger most the week the scooters great run smooth it's quick it's a nice entry level scooter but I'm ready for an upgrade soon I recommend it that way about 140 lb I went from the university area on the bike trail round trip 20 miles on sport mode it took me an hour and 15 minutes round trip awesome I've been riding my bicycle my whole life as a long-term commuter it's nice to be carried everywhere

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Timothy, We're so happy to hear that you're loving your Max G2. It's an incredible scooter and we're excited to hear about your coming adventures with it. Keep on riding!

  • Pros mentioned:
    Ride quality, Speed

    Rated 5 out of 5 stars

    Efficient and smooth

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick charging and smooth ride, very convenient especially during heavy traffic in the city

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear EleazarV,

      Thank you for sharing your feedback on the Segway Max G2 Electric Kick Scooter. We’re delighted to hear that you’re enjoying the quick charging, smooth ride, and the convenience it brings during heavy city traffic. It’s great to know the scooter is making your commute easier and more efficient.

      If you ever need assistance or have questions about features or maintenance, please feel free to reach out to our support team at [email protected].

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Battery life, Ride quality, Suspension

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this model for its weight rating. Im 250 lb And this scoot scooted me all around no problem. Also the batery life was really good when i was researching this model and it did not let me down. Solid build and really like the upgraded shaocks rhis model has. Another great feature you only have to have the charging wire cause the charger is built in so thats less you have to carry with you. Bottom line if your a "big" kid like me this is worth the extra.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Speed

    Rated 5 out of 5 stars

    The best scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent scooter, fast and easy to drive, long battery

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway Max G2 Electric Kick Scooter. We’re delighted to hear you find it excellent, fast, and easy to ride, with a long‑lasting battery. It’s wonderful to know the scooter is delivering both performance and convenience, making your rides smooth and reliable.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Ride quality, Speed

    Rated 5 out of 5 stars

    Outstanding Performance and Convenience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an outstanding investment for anyone seeking a high-performance, long-range, and portable electric scooter. Its impressive range, speed, and build quality make it a reliable companion for daily commuting and recreational rides. I highly recommend the Segway Max G2 to anyone in the market for a top-tier electric scooter. .

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great Scooter, terrible policies at Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, the scooter is great. I owned it for 15 days when Best Buy lowered the price 100.00, i called and was told since it was past the 15 day return period they wouldn't even price match their own sale. Was told i dont even have an option after the 15 days, i suggested speaking with a manager, was just told no, cant do that. Couple notes, They consider this scooter a electronic device with a 15 day return policy...thats rediculous on something with this many moving parts. This really put a bad taste in my mouth about shopping at Best Buy, The Scooter is great, the service was terrible..i mean 100.00 and to note its 100.00 less everywhere now. I just happened to buy it from Best Buy. Probably should have just ordered it online from Amazon. Anyway, great scooter, gets up and goes, so far no issues. Knowing that it is now about 22 days old im only worried it will have problems. Again i didnt want to return the scooter, just felt that since it was only 15 days old when the price changed at Best Buy where i bought it they should have thought of the customer, especially with all of the options out there.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ride quality

    Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth ridind, battery last a while the app is also very helpful.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Mike,

      Thank you for sharing your review of the Segway Max G2 Electric Kick Scooter. We’re delighted to hear that you’re enjoying the smooth ride, long‑lasting battery, and the helpful app features. It’s wonderful to know the scooter is delivering both performance and convenience for your rides.

      If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at [email protected].

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Ride quality, Speed, Suspension

    Rated 5 out of 5 stars

    Awesome scooter!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable alternative transportation! Smooth suspension! Fast enough to get me from point a to point b. Very well made and using the app is easy!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway Max G2 Electric Kick Scooter. We’re thrilled to hear you find it an awesome scooter and a reliable alternative for transportation. It’s great to know the smooth suspension, solid build quality, and convenient app experience have all made your rides enjoyable and easy.

      If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Ride quality

    Rated 5 out of 5 stars

    My favorite purchase of the year.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My best purchase for school. Easy to use. Fast smooth ride. It got stolen on campus and I tracked it to the exact location and was able to ping it from outside and got it back the same day. I also use it to exercise my dog and he runs next to it with ease and i am able to control my speed and don’t have to worry about him getting caught up in the wheel because they are low to the ground and has great breaks.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Katherine,

      Thank you for sharing your review of the Segway Max G2 Electric Kick Scooter. We’re thrilled to hear that it has been your favorite purchase of the year, making school commutes smooth and easy. It’s impressive that the tracking feature helped you recover it so quickly after it was stolen — we’re glad it worked effectively for you.

      We also love hearing how you use it to exercise your dog safely, with the scooter’s low design and strong brakes giving you confidence and control. Your feedback highlights exactly how versatile and reliable the Max G2 can be in everyday life.

      For any questions or assistance, please contact our support team at [email protected].

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Ride quality

    Rated 5 out of 5 stars

    Great little scooter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ride... Great for running around town or short trips around the neighborhood in sport mode you get about 22 miles Economy gives around 40 miles charging time is 2-3 hours

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Tommy, thanks for sharing your insights! It’s great to know that the Max G2 offers a good ride and versatility for town trips. If you ever need any assistance, please reach out at [email protected]

  • Pros mentioned:
    Ride quality, Suspension

    Rated 4 out of 5 stars

    The ride is comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ride on cobblestone streets and ride is comfortable. Having both front and read suspension makes the difference.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway Max G2 Electric Kick Scooter. We’re delighted to hear that the ride feels comfortable even on cobblestone streets. It’s great to know that the combination of front and rear suspension is making a noticeable difference in your riding experience. Your feedback highlights the scooter’s ability to deliver both performance and comfort.

      For any questions or assistance, please contact our support team at [email protected].

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Battery life, Speed
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great , battery life last long, its fast but there is also eco mode to save battery life, not heavy

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi, We're so glad to hear that you're loving your Max G2! It's a phenomenal ride with fantastic features, not to mention its battery life! We hope you blast with it and keep on adventuring!

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great scooter!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my scooter! I needed it for commuting around the downtown area and it delivers every single day. Really happy with the quality and the power of my scooter.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hello Ruben, thank you very much for sharing your great experience with Segway-Ninebot. We are thrilled that you are enjoying your Max G2 thus far. At Segway-Ninebot, we are committed to deliver premium products with the best customer experience. If you ever need any assistance, please reach out at [email protected]. Happy Riding!
      Segway-Ninebot Customer Support

  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Ninebit scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great like the speed the traction as well as the folding it’s nice a little heavy but worth it

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Hector,

      Thank you for sharing your review of the Segway Max G2 Electric Kick Scooter. We’re delighted to hear that you enjoy its speed, traction, and convenient folding design. While it may be a little heavy, we’re glad to know you find it worth it for the overall performance and quality. Your feedback is greatly appreciated.

      For any questions or assistance, please contact our support team at [email protected].

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Scooting around

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a couple off of Amazon The batteries don't hold up as advertised or the speed was not correct this segue is everything it states on the box and the battery lasts forever compared to $1,500 Amazon scooters and this is half the price I recommend to anybody

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Jeremiah,

      Thank you for sharing your review of the Segway Max G2 Electric Kick Scooter. We’re thrilled to hear it’s living up to everything stated on the box and that the battery life has impressed you compared to other scooters you’ve tried. It’s wonderful to know the Max G2 is delivering reliable speed, long‑lasting performance, and great value — especially when stacked against higher‑priced alternatives. Your recommendation means a lot!

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

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