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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $699.99

Customer reviews

Rating 4.7 out of 5 stars with 219 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the Ninebot F2 Electric Scooter's impressive range, with many stating that it can travel up to 25 miles on a single charge. Riders also appreciate its user-friendly design, smooth ride quality, and the inclusion of turn signals for added safety. However, some users have expressed concerns about the scooter's battery life and the effectiveness of its brakes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 219 reviews
  • Pros mentioned:
    Build quality, Speed, Turn signals
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Plenty power for bigger riders

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My main issue with these scooters is rider weight limit. I did so much research and all these youtube videos the reviewer stated they weight 160 or 180….etc. At 235 pounds i can say that tge F2 handles the weight with ease. In sport mode i was getting up to 19mph and it felt fast. I believe the weight limit is 264 pounds and i felel like the scooter would have no problem handling that weight. The build quality is great and feels really sturdy. The turn signals are a nice touch and the front and rear tailight are really nice as well. The app works great on ios and has more options to customize your scooter. With good care and proper maintenance i can see this scooter lasting a long time.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you for your review! We are very happy that you are enjoying your scooter. At Segway-Ninebot we strive to help our customers have a great experience. Happy Riding!

  • Pros mentioned:
    Build quality, Operating range, Speed
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great range, adequate speeds.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this on my 5 mile commute, range is great even when it was extremely cold, charges fast. The airtag feature is fantastic and gives peace of mind. Travels at 18mph constantly with no slowdown. Well built, folds easy, little on the heavy side.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Rhavi, we're so happy to hear that you enjoyed our F2! Your support means the world to us, and we look forward to serving you again!

  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Nice E scooter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SEGWAYS are the best. Best Buy Hillwood staff was awesome. This scooter is well built handles well, and is the perfect commuter. My 5mi commute has bridges, hills and sharing two lane roads as well as 5 lanes busy intersections and interstate on and off ramps full of aggressive auto and truck drivers who don't share. And this scooter gets me door to door safely. And compact enough for my office and studii apartment. completely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Speed

    Rated 4 out of 5 stars

    Fun scooter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im happy with my purchase! The ride quality & take off speed is excellent for me only weighing 170lbs im able to ride without any fatigue for a period of time to which im having fun. I get compliments about it from other people who seems to like the built of the scooter. Max 18.8mph up to 22mph down hill I've received on this adventurous trail & park rides. Also going up hills for it slope angles is a breeze,i was stunned at how it was able to manage an incline so for that i picked up another scooter so my nephew can join in on the fun

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    A great scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this scooter. It's reliable and can go really far. Battery seems to last for a surprisingly long time. It's nice that you can throttle the speed. Con: The turn signal button didn't stay on and I lost it during use. Future request: Wish this scooter had a clock readout

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Charles, We're so glad to hear that you're loving your F2! It's truly an amazing, quality ride and a great value. We'll be sure to pass your feedback to our product team. Thank you for sharing your experience with us and keep on adventuring!

  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    7/10 Here's my experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent. It goes way faster than my original scooter that I had. My older scooter went 15mph. So knowing that this goes almost 5 more miles than that makes a huge difference. I like that you can lock it through the app and modify your ride through there as well. I do like the signal turns you can turn on and off. That adds a nice touch to safety. The only thing that I was iffy about was the turning. I can't turn as tight as my original scooter. I felt like I was gonna fall off. It feels pretty durable model wise, but i did already end up popping my back tire. I get that the roads i ride are somewhat bumpy, but within 2 weeks I realized I was riding on a flat. I give this scooter a 7/10. Very fast, good with the app, good safety features, but the the wheel popping really just lowered my rating for it.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Chris, Thank you for sharing your experience with us on your F2. We'll be sure to share your feedback with our product team. To assist you in resolving this matter, please feel free to contact our after-sales service team at your convenience. Email: [email protected] Hotline: 1-866-473-4929 Hours of Operation: Monday - Friday, 5:30 AM - 5:00 PM Pacific Standard Time. We will do our best to assist you to resolve this promptly and efficiently.

  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Great quality for an affordable price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to buy my husband a scooter so he can use it to commute from our home to the bus depot for work. So far, he's enjoyed the Segway scooter. It was easy to assemble and he was fairly impressed with the quality of the ride. The price was very affordable for the quality. Recommend for an easy and smooth ride.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed, Turn signals

    Rated 5 out of 5 stars

    Great scooter!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing scooter. great battery life and speed! love the blinkers and light!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    NINEBOT F2

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scooter has been a life saver! From getting to work, going to the store, or just having fun riding around with my kids. This has been a great experience! The battery life is fantastic for what I use it for. Speed is just right not too fast not too slow! HIGHLY RECOMMEND!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Eric, thank you so much for taking the time to share your wonderful feedback! We’re thrilled to hear that you’re enjoying the F2 and that it has met your expectations. Your satisfaction is our greatest reward, and we’re delighted to know that we could contribute to a positive experience for you.

  • Pros mentioned:
    Battery life, Speed

    Rated 4 out of 5 stars

    Great scooter

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scooter is great to get around Has great torque and speed with decent battery life I've been using this scooter for a month im truly impressed with its performance. also has an app to find the scooter if its ever lost great for when they misplace it and comfortable handle bars, great scooter i would highly recommend this scooter to anyone looking for an efficient and fun way to get around.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi John! We're so happy to hear that you enjoyed our product! Your support means the world to us, and we look forward to serving you again!

  • Pros mentioned:
    Operating range, Speed, Turn signals

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome scooter especially for a beginner. The range and speed is great. The turn signals and the app make it great as well

    I would recommend this to a friend
  • Pros mentioned:
    Turn signals
    Cons mentioned:
    Hill climbing

    Rated 5 out of 5 stars

    Scooter is super fun!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this scooter. Has 3 power modes which was great for me as a beginner. Has turn signals and from and back light so are able to ride at night. Was concerned at first that it didn’t get up a hill very well (in lowest power mode) but once I got comfortable enough to put it in sport mode handled the hills just fine!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Segway the best

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long lasting batery easy to use and fast, +++ light in the front for night trips.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Nn

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It goes really fast but not so fast that you will fall off I had no accidents not crashes no I injury’s and the battery last all day

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Alen, We're so glad to hear that you're loving your F2! It's truly an amazing, quality ride and a great value. Thank you for sharing your experience with us and keep on adventuring!

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fun Ride

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this fun scooter. He asks to ride it all the time since he’s gotten it for his birthday. It’s great because we can turn on the governor on it to lower the speed until we can trust him to be responsible with it and when we feel comfortable he can handle going faster. He has learned the turn signals which is great practice for future driving as well. I like the bell which is cute and lets us know when he passes by the house he is near and when he is back home. Our kids grow up too fast next thing I know he will want one that goes even faster .. sigh.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi, We're so glad to hear that your son loves his F2! It has incredible features and a really fun ride. Thank you for sharing your experience with us and keep on adventuring!

  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Amazing scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first thing I did once I realized that I needed a scooter was to get this one. It is awesome with a good battery life and helps me move around. It has multiple speeds which is very useful.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Segway NinebotF2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    20 miles of ride time per battery charge! Their fast, fun, and you'll never experience a dull moment on this scooter!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi, We're so glad to hear that you're loving your F2! It's truly an amazing, quality ride and a great value. Thank you for sharing your experience with us and keep on adventuring!

  • Pros mentioned:
    Build quality, Speed

    Rated 5 out of 5 stars

    Awesome Ninebot F2 Scooter

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome scooter!!! Really exceeded my expectations, it’s built very well and sturdy the scooter literally goes faster than listed and I weigh over 200lbs. Overall awesome scooter worth the price and worth owning!!! Enjoy if you purchase one you will not regret it!!!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you very much for sharing your great experience with Segway-Ninebot. We are thrilled that you are enjoying your scooter thus far. At Segway-Ninebot, we are committed to deliver premium products with the best customer experience. We welcome you to join our community on our socials (@segway). If you ever need any assistance, please reach out at [email protected]. Happy Riding!

  • Pros mentioned:
    Operating range, Speed

    Rated 5 out of 5 stars

    Best in class

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scooter does it all and is the best in its class as a beginner midrange scooter. I love the sleek design, comfy ride despite not being the pro model w front spring, and fast enough. For lost flat and small hills this is fine but larger inclines it slows down a reasonable amount….get the pro if you need more juice.

    I would recommend this to a friend
  • Pros mentioned:
    Operating range, Speed

    Rated 5 out of 5 stars

    Fantastic Scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scooter has been wonderful for my son to get to and from school. My son is 6’2 and 197 pounds and the scooter fits him perfectly. It can overheat if left in the son so word to the wise, make sure it’s locked up in the shade.

    I would recommend this to a friend
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