Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 224 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the Ninebot F2 Electric Scooter's speed, build quality, and battery life. Many appreciate the scooter's range and the inclusion of turn signals. Some customers have noted concerns regarding the scooter's weight limit, braking system, and hill-climbing capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 224 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fantastic Scooter

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scooter has been wonderful for my son to get to and from school. My son is 6’2 and 197 pounds and the scooter fits him perfectly. It can overheat if left in the son so word to the wise, make sure it’s locked up in the shade.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Segway NinebotF2

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    20 miles of ride time per battery charge! Their fast, fun, and you'll never experience a dull moment on this scooter!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi, We're so glad to hear that you're loving your F2! It's truly an amazing, quality ride and a great value. Thank you for sharing your experience with us and keep on adventuring!

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Karina

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good scooter, it does its job, it supports the weight it says, it has good speed, I highly recommend it, a very good purchase at a great price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good starter scooter.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    honestly it’s a good starter scooter, nothing too crazy. i have no complaints other than sometimes going up a hill. i have to be in sports mode in order to ride up a hill. but other than that the battery life is great and it gets me where i need to be. able to ride in the rain. would not recommend driving while in the snow.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Great Scooter

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for our middle schooler to ride to school. It works well and seems sturdy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Build quality

    Rated 5 out of 5 stars

    Segway Scooter

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing machine and better battery life! Quality of machine is well worth the price.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Brian, We're so glad to hear that you're loving your F2! It's truly an amazing, quality machine and a great value. Keep on adventuring!

  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Fast, holds charge. Great Value for money

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Jordan, We're so glad to hear that you're loving your F2! It's truly an amazing, quality ride and a great value. Thank you for sharing your experience with us and keep on adventuring!

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    BUY IT TODAY!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After searching high and low for Christmas, this was one of the best decisions in purchasing a scooter. Smooth, fast, heavy, and durable for a 10 year old. Better than the ones we rent on vacation. Great job best buy!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Perfect for commuting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love its range and speed for commuting. Only wish the charging was faster.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. So far so good. The speed is great, easy to ride, looks great, and the battery last long tome. Yoy got nothing to lose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun 1st Scooter & Great for College

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    College will never be the same. Parking in the south 40 is no longer a problem. This thing covers some ground in a hurry. When going to school in a hot humid environment one doesn't have to worry about showing up to class sweaty. Hop on and go. Carries enough for a person and extra books or tools. Feel free to hop on and go to get something to eat as well. Fun and practical for 50+ years and up too. Headlight puts out enough light to see just fine. Turn signals and brake lights help with an extra margin of safety to communicate with others. Don't forget a good lock.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Speed

    Rated 5 out of 5 stars

    great scooter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome, super fast an well built, bright lights for night ridin

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thanks for the awesome review! Your satisfaction is our top priority. Ride safe and enjoy every mile!

  • Pros mentioned:
    Battery life, Build quality

    Rated 5 out of 5 stars

    GreatScooter

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium build and lasts a good amount of time. Very fun to leisurely ride around in

    I would recommend this to a friend
  • Pros mentioned:
    Build quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great scooter.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did my research for a couple of scooters to commute. This scooter delivered everything I wanted. It’s a bit heavier than expected but I do like the build quality, signal lights, head light and various modes.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    LOVE THIS SCOOTER!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, it’s actually as good as advertised, I couldn’t believe how fast it actually went until I tried it and honestly, it’s the best “toy” I have in my arsenal atm haha

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Segway F2

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything we were looking for. Satisfied with speed and battery life. We just bought another!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Get one NOW

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ride very fast , easy to set up and ride right out of the box , mine came charged over half way around 75% so I was able to use it right away.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    My transport

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use the product. Very well price and quality

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Scooter

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this scooter to much because it’s fast the battery life it’s pretty good and the most important it’s that you can use your phone to lock it

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    Waste of money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend and I both bought one of these Segway Ninebot f2's as our first electric scooter's after renting and riding the "Byrd" scooter's in our city and fell in love with theirs! It says it has a weight limit of 265#, but I weigh 240# and this scooter struggles and even stops part way up a slight incline no matter what setting I have it on! My girlfriend's seems to treat her better since she only weighs 140#, but the battery does not last anywhere near what Segway claims. After a 7 mile ride mine was down to one bar even with trying to be conservative by only switching from "normal" to "sport/speed" mode when needed for the slightest incline! Unfortunately I only rode it 3 times and let the 15 day return policy run out or I would've taken it back! I guess it's a hard lesson in "YOU GET WHAT YOU PAY FOR"!!!! My girlfriend isn't entirely happy about her's either because of the extremely rough ride that sends every little bump blasting up through the spine and there is zero balance with these compared to the Byrd scooter's, with the Byrd scooter's we can ride one handed but not these, you will eat the pavement as soon as you take one hand off! Maybe we have been spoiled by the Byrd scooter's and it's an unfair comparison as far as quality, but for a brand like Segway we sure would expect more even after deciding on a middle of the road model. The frame sometimes flexs and feels like it could just snap in half but so far so good. Again, we've only rode them 3 times but I've parked them in the garage and have been so disappointed that I truly have no desire to even ride them ever again!!! Do not waste your money like we did!!!!!!!!!

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thanks for sharing your experience—it sounds like the F2s haven’t quite lived up to the excitement you had from your Byrd rides. We’re sorry to hear they’ve left you feeling disappointed. While the F2 is designed for a range of riders and conditions, it seems the performance didn’t match your expectations, especially on inclines and rougher terrain.

      We’d love to help make things right. Please reach out to [email protected] so our team can dive into the issues you’ve experienced and explore possible solutions. Your feedback is invaluable, and we hope to turn things around for you and your girlfriend.

Sponsored