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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 28 reviews

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75%
would recommend
to a friend

Customers are saying

Customers consistently note the HDR 120 RF Wireless On-Ear Headphones for their exceptional sound quality, with many praising the headphones for delivering great audio experiences. The comfort of these headphones is also widely appreciated, with users highlighting their long-lasting quality and comfort even after years of use. The convenience of the wireless feature is another key selling point, allowing users to move around freely without being tethered to a device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 28 reviews
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Comfort

    Rated 5 out of 5 stars

    The sound quality and Base tones are excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wireless head set lasts a long time between charges. The sound quality is excellent, especially the base tones. We especially like that you can mute the TV and still have full sound in the head set. We like it so much, we bought one for my Wife as well. When you wear the set for a long period of time, it becomes a little uncomfortable. Overall we are very happy with our purchase, and we do recommend it to others!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Comfort

    Rated 4 out of 5 stars

    Solid set of headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great set of wireless headphones. This set was my 3rd (for an extra room). The sound quality is great. At times, you get distortion for a second or two, but doesn't really compromise overall sound. When watching a movie, I usually have to give my head a rest after an hour (headphones seem a bit snug for my head). Overall, I like this wireless set, especially for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sweet sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the headphones and charger for myself a few months ago and love them. I decided my husband could use a pair as well since he likes the tv up loud. We have a three year old and two year old twins and they never wake up at night when we use these. It allows us to keep the door open to hear them and be able to hear the movie. Love love love these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Comfort

    Rated 3 out of 5 stars

    Good sound...poor comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good, lightweight but very uncomfortable on the ears. They are hard, stiff and flat...nothing like my Bose headphones....then again considerable price difference.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have a great sound. They were pricey though. They compared to most of the more expensive headphone. My son likes them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these to replace a previous pair that still work, because of sale price decided to have a spare. Great headphones that have lasted for years and still great quality. I use regular batteries, so I don't have to use the charger.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound for a wireless headphones and long distance reception.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound. Works perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little loose fit, could be a little tighter but that is a minor gripe. Easy install with no interference from surrounding devices. This was a replacement set for one whose volume contro was erratic. Could not be happier overall.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband uses these headphones to watch tv because he has difficulty hearing conversations in movies or shows. I wear them to listen to podcast while I do my housework, so I bought the extra pair of headphones and charge both on the same base. They work grwat.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works amazing with the rs120!!! this product is so amazing!! its great to use when my husband is sleeping and I don't want to wake him!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very good for tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good wireless headset the sound is clear and I am very happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sweet zzzzz's for me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now the hubs can watch programs while I sleep! He's a real audiophile so sound quality is important. He is very happy with these headphones!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair of Sennheiser headphones and you cannot beat the sound and quality for the money. I would recommend them to anyone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Order

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made a number of mistakes with this order: I didn't realize it was a special order and therefore Best Buy doesn't let you return it to the store and you have to pay a restocking fee. Another mistake that I made was that I didn't realize that this was just an additional set of headphones, this wasn't a workable unit. You need to have the base to make it work. Even though it said return to store when I went to the store they said that I couldn't return it. Talking to the 800 customer service guy was pointless. He was nice enough but didn't help me solve any of my problems and I just decided it was easier to get the item through Amazon.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent product for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones have exceptional sound quality compared to others that I have listened to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for private listening and/or hard of hearing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one, the first one failed after 10 or 12 years. I needed only to buy the headset, the same charger / transmitter from the old one worked with this one. Can go anywhere in the house or on the deck and receive the signal (2 story house).

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and comfort for price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the headphones. Very happy with the quality and price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    RadheKrishna

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return the product some accessories were missing. i was not happy. I had not used the product so I couldn't rate

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own several sets of headphones from Sennheiser and have been very happy with them. This set does not cover the ears thus allowing outside sounds to interupt the listening experience. I was looking to pair this set with another set I bought my Dad. Sennheiser CS said this model would work. However, it is not as good of an experience as the original set.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't use this product because this product didn't come with Transmitter. How come they made package without Transmitter. Headset is useless without it.

    No, I would not recommend this to a friend
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