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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1592 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,592 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best sound quality I've found

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality sound, good app. Noise canceling is decent, not the best but it does work. Connects seamlessly, Apple like.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sennheiser holds up after 1 year.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones. Use these daily and have great sound quality for the past year. No issues.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Terrible connection & constant static

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to replace my deteriorating Sony WH100XM4. Connection drops & reconnects constantly. Static during video editing, Youtube, everything. very annoying noise cancelling. Get something else for the money.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and was at a discount too!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is amazing headphones, sound is awesome and you can EQ the settings in the App.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So glad I picked these over Sony

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are phenomenal the best wireless headphones I've ever used. Sounds wide and open.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and noise cancelling

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling is top notch. Kept me knocked out and relaxed on my flight

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are excellent, such a great sound and connectivity is wonderful! I love using these for music along with gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Poor connection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed in the near constant disconnection. Super random. If nothing is playing for a while it just drops connection. Trying to get them to reconnect is often painful. You have to turn them off and on frequently to reconnect. Sound and comfort are great. Bluetooth glitches so far are frequent.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sennheiser the best!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Headset I have ever heard! I bought a Beats Pro and returned it for theese. Great choice these are awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for the Price

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best pair of headphones I have purchased. These were a gift to my daughter for her filming classes and she says they are great for the editing process she needs to do. Highly recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Delivered me refurbed headset, paid for "new"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1-star for BEST BUY BUSINESS PRACTICE! What I can prove: I purchased these 19DEC2025, received 22DEC, they blew a speaker TODAY (16JAN2026) and Best-Buy's return policy is 15 days, so its last day for elibility of return was yesterday 15JAN2026. I bought a new-condition item. What I cannot prove: When I received the item, the shipping label was marked "Returns Center." I was slightly suspicious but the box's tamper-proof stickers were undisturbed so I wrote it off as paranoia, since I did pay for a "new" product. When I opened the box, the mfg labels on the ear cups seemed sloppily applied on the left-ear sticker--as if somebody had removed and then re-applied it. I couldn't prove it...but then the Returns Center origin began to make more sense. Again, I thought I was paranoid because of the tamper-proof seals on the outer packaging appearing pristine. I own several Sennheiser headsets and this was the first to blow a speaker, within 30 days of ownership. I highly suspect Best Buy is selling refurbished items, marked "new." SHAME ON YOU, BEST BUY!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Eat your heart out Sony

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality with great controls! Made the switch from Sonys WHXM4 to these and never looked back.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been using this primarily for work and the sound quality is amazing ANC is great and transparency mode is great too i can hear people talk to me with no issue.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Amazing sound quality.Build and app needs improvem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality but design needs improvement.I experience discomfort when I have it over my ears for longer time. Also,the app crashes on iOS repeatedly

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Choice!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first pair “audiophile” grade headphones & although I have nothing to really compare it to, they exceeded my expectations. I love them. Battery lasts forever.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good might use it later for sound production 10/1]

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sennheiser - Momentum 4 Wireless Adaptive Noise-Ca

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son and he loves them. Great sound, good noise cancellation and very affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing! Sound is crisp with zero distortion even at max volume! Not sure how they could improve on these

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best headset I’ve ever owned highly recommend can’t go wrong with this

    I would recommend this to a friend
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