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Customer Ratings & Reviews

Your price for this item is $399.00

Customer reviews

Rating 4.5 out of 5 stars with 1377 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,377 reviews
  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly enjoy using these headphones i get a much better immersion in my videos i watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An Audio Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable fit, you feel like you're in the music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good but too heavy for me!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really liked them especially at the price! I liked tghe bose qc more however and decided to go with those. These are heavier and i wanted a lighter pair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbeatable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comparing these to the Sony XM1000 and the Apple AirPods Max, these definitely beat them by a long shot. And for the price of about the same you’re really getting a bang for you buck. I think the best part of these is the wind cancellation as it definitely irritates me when I’m outside.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wireless headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel heavy after period of time. Great sound quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good verging on great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio quality is good, bright, and clear. Battery life is best in class. Pairing is foolproof. The only things keeping this from being 5 stars is the lack of ability to fold flat, and the fact that the headphones are very, very prone to scuffing. Keep them in the case whenever possible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re excellent for plane traveling if you hate the noise of a plane!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Senheiser headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphones! Would definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price i got it was more than worth it only thing i would like for it to imrpove is how to switch between devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolute gold in sound, interface, and fit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these. So easy and they sound great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sennheiser has poor software.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones were completely defective. The first day I got them, I immediately noticed constant crackling during the first song I played. And the headphones refused to turn off of enter bluetooth pairing mode, as if the button on the headphones had not function at all. The second day, they started randomly disconnecting every 15 seconds, either that or they would randomly activate siri or open the sennheiser sound app. Gave 1 star because it was nearly impossible to listen to music without running jnto some issue every 15 seconds. Disappointed in this product, for $400 it’s nothing short if a scam

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Lack of control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume control doesn’t work as well as it should. Don’t have complete control over that action.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones!! Throw away anything else, nothing will compare.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Meh just buy XM5s for this price.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a bit and was babied but connection was spotty after the first few weeks and gradually degraded until it was borderline unusable. If you get it on sale I'm sure it's great but for this Price Sony XM5s are better in every way that matters

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good experience. Recommend to get a one .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery, great sound quality, very easy to use app, and comfortable to wear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pair of headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headphone. In my opinion, the bass and sound quality is better than the Sony MX-5. With the Sony headphones I felt that the music experience was good but I wanted “something more.” This headphone sound is what I wanted as soon as I put them on right out of the box.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace and quiet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headset. Use it when I’m traveling on a plane.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the quality and I would have no complaints about the headset, but whenever I turn on the headset for the first it will be staticy. Tried with two headsets and still got the same result

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HOLD ON BUYING!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was rushed and 20 minute firmware updates are being released daily to fix issues. They worked great and sounded great for the first day. Now I’ve spent 2 hours trying to get them to turn back on the second day!! I have factory reset them and unpaired and repaired multiple times. They will not turn on. I have made sure they are charged. ADDITIONALLY: these headphones can not be used wired unless they are turned on (or have a charge). Check Reddit for more complaints and problems with these headphones. They work good enough for a review and then crap out! Can’t even get them to turn on anymore so looks like I’ll be switching to the XM5s……… Don’t trust my review, see for yourself on Reddit, everyone is upset!!

    No, I would not recommend this to a friend
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