Customer Ratings & Reviews

These are some very expensive headphones that routinely fail to connect to devices and require factory resets every 2 weeks. On top of that, firmware updates are routinely pushed to the device MONTHS after they are relevant, meaning after having these headphones for 6 months I am still getting “new” updates that were supposedly released 9-12 months ago. They clearly are hoping to collect as much personal data as possible without having a functional product to start with!

For a supposed premium set of headphones, theres too many glitches in this set that i dont have with other headphones. Id you try to connect to 2 devices, it glitches really bad. They will randomly turn on while in the case, and the power on and off button is iffy. For the price, can’t recommend.

It worked for about a month or so. And now it wont connect. I was told I couldnt return it. Now its just useless.

Had problems with it right out if the box: the major problem was it disconnecting from my phone and thr minir problrms where the headphones doing random comands on there own

Very disappointed. Constant stuttering and disconnects

Worked great for a while but out of nowhere they started to disconnect all the time. I would reconnect and it would disconnect after 30 seconds. They are fully charged and now they don't even turn on.

I wanted these headphones to connect to my Sony TV. The blue tooth connection audio lag terrible. Actor video and lip movement out of sync. Even the direct wired option had a smaller lag. Returned them and replaced with Sennheiser RS195 which work great with TV.

These headphones live up to the hype. they are extremely comfortable and sound great. Noise canceling is very good. Highly recommended.

The most obnoxious headphones I've ever used. If you ever want to use these for video calls, STAY AWAY. I use them on a Mac and have issues with every video call platform I use (meet, zoom, chime, etc...). It randomly mutes your microphone for no reason, and nobody can hear you. When I do video calls I have to just use my MacBook microphone for people to hear me. Restarting everything can make them come back for a little bit but as soon as they get nudged off your ear an inch your microphone starts acting up. I followed all of these suggestions on reddit and other forums trying to get it to stop acting up and it will work for a little bit and then literally mid-conversation my mic will just mute and people tell me they can hear me no more. The sound is all right, the sound canceling is all right, but for me they're completely worthless and if I could go back and buy the Sony's instead I would.

Amazing performance and feel. First time getting a pair of Sennheiser headphones, and the sound quality is second to none.

Great wireless headphones for around the house. Noise canceling is pretty good and sound quality is great.

Upgraded from the Sony WF-1000XM4 and i have no regrets! Its an upgrade in every way, highly recommended.

They worked great at first. Then they stopped working. Couldn’t get them to charge or even power on. Had to return.

Bought it 2 weeks ago. Last night tried to charge for the second time and it does not charge at all. Wont turn on as well. Just returned it..

These things sound amazing. ANC isnt on par with the XM5s, but is still really good.

Great sound quakity and great build n feel. Really immerses you in the music.

Left side is not working after 3 months. Not recommended

The overall quality of this headset is really bad. I bought it in late2022 and after 1 year, it broke down. I can’t even start it. With the warranty, I got a new one. The new one starts to create extreme noise on the right side after one month. In this month, I did not even use it for 10 times

Sound quality is incredible. Touch controls are easy to operate

Super versatile and efficient noise cancelling headphones