Customer Ratings & Reviews

Nice quality, great headphones an excellent sound I luxury look

These are my first pair of Sennheiser's, though the name precedes them. I've sampled some Sennheiser headphones before, but never owned a pair, so I was excited to get these. So, although these are my first Sennheiser's, they are not my first over-the-ear noise cancelling headphones. However, expectations were met and exceeded with these. The case is really nice, looks and feels premium, and opening it up the headphones are fitted nice and snug in the case, the easy-start guide is on the left and the cables and adapters are neatly stored in their elastic straps. The earcups are very nice and soft (both the leather material and the cushioning). The headband has a nice smooth and soft silicon on the inside, and hard cloth material that matches the case on the top. The rest is a nice matte black plastic. What was weird, is that they were already powered on. All I had to do was take them out of the case and my phone was able to see them in bluetooth devices and connect to them. I guess this is intended to show off the "auto power off" function, but in my experience, it was hard to tell if they were off or not. Even after the default 15 min auto-off timer, they still show as connected on my phone. Maybe the motion sensor is sensitive? Either way, I felt it better to just turn them off what I was done with them. The app is a bit slow and clunky. There were a couple moments where it was acting as connected, but when I was changing settings such as the Noise Cancellation level, nothing was changing. I had to turn off the headphones, completely kill the app and restart it all to get it working. And once it connects, the app seems to freeze for a moment before showing you the options for the headphones. So besides the hiccup, the app does what it needs to do. Now, back to the headphones themselves. Super comfortable, perhaps the most comfortable I've worn, and the sound quality is amazing. They were actually bassier than I was expecting from a company that is known for sound accuracy. I say this, because I think most audio manufacturers over-emphasize bass, so when you get something that's "true to the source", it tends to seem like it lacks in bass. These do not. But also at the same time, it doesn't seem like the bass drowns out anything else. Everything I listen to sounds so crisp and clear, and I can hear all parts of the song. Nothing is too sharp or shrill, or too muddy and dull. These are easily my new favorite headphones. These do borrow from the touch controls paradigm, and for the most part works fine. One thing that isn't made very clear anywhere, is that for volume control (swipe up/down on right earcup), large swipe motions make large changes in volume, and small swipe motions make finer volume changes. The pinch to adjust ANC/Passthrough point feels awkward, but works fine, and audible feedback when you've hit the limit at either end (full ANC or full passthrough). The passthrough is nice because it lets in ambient sound that sounds natural, and helps you be more aware of your surroundings. Though at loud volumes this doesn't matter since the music will still drown out what's going on around you. When I want to listen to music, these will be the headphones I reach for.

I read the reviews and took my chances. BestBuy sale was too seductive. It looked like the negative reviews were thinning out so I figured either manufacturing or firmware improvements. But just about a month into ownership they will only power on long enough to connect then they shut off and won't turn on again. This is after 3 hours on a USB-A charger with the supplied cable. Going to see how Sennheiser deals with it. When they worked, they worked. I had difficulty setting up geo zones in the software though. Process seems unclear or unintuitive even to this tech nerd.

I’ve the headphones have been great use them everyday wired into my computer or wirelessly on my phone with little to no problem except one its not the biggest problem just as someone with puffy hair the sensor sometimes doesn’t work which lead to transparency mode not turning on

Really liked them especially at the price! I liked tghe bose qc more however and decided to go with those. These are heavier and i wanted a lighter pair

I can’t have headphones es that don’t collapse. I’m not sure why the most recent models are not foldable. Bose and Sony did the same thing. Not cool. It’s a deal breaker for me.sound quality is good. User interface is good. Very pretty design.

Wife loves them, she wanted them for a Christmas gift

Definitely recommend if you want a good pair of headphones!!

Fantastic headset been using the momentum series for 10 years and they have never failed me

Not really worth it for me. I have airpods and a dedicated pair for the desk. Great product of your looking for something to bride the gap.

They sound great. The bass response is very good and the battery life and ANC are also quite good. But there is a major problem that hasn't been fixed (I doubt it ever will). They don't ever truly shut off. You can hold the button down for 3 seconds to "turn them off", but if they move or are positioned (even in a case) in such a way, they will try to connect to your devices and stay connected. I had this happen recently where I turned them off, put them away, the next day I went for my Ipad only to discover they were connected to my headphones and lost a lot of battery life. Not sure what kind of trends Sennheiser are chasing, but its not working for them at all. These cans are definitely not worth the price for the headache they cause.

Everything you want out of modern Bluetooth headphones with zero drawbacks.

For the price i got it was more than worth it only thing i would like for it to imrpove is how to switch between devices

I got it for my son's Christmas present. Since they were kinda expensive I had him try them out early. The left side had a vibration sound like a faint buzz (off and on). Returned them and got the white one. (Still in testing mode.) My son says it's the best sounding headphones ever, better than the Air Pods Max. Make sure you try these out or get the extended 2yr. protection, or both. Hopefully the white one doesn't have a defect.

Great sound, but a lot of connection issues. There was a lot of plastic creaking as well, but some graphite lubricant helped with this

Excellent product.I enjoy the music.Recommend to every one.

The cushion covers the ear proximity sensor! I have another pair that I use quite often and the cushion is not smashed.

The volume control doesn’t work as well as it should. Don’t have complete control over that action.

Excellent but if u can get wired obe they are perfect

I love Sennheiser, so this was an easy sell for me. And after 3 weeks, I’ve had no problems. The only thing I would change would be to change the way phone calls sound. Its not an issue, but its almost like the tune you change it for music is also the same tune for calls.