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Customer Ratings & Reviews

Your price for this item is $175.99
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The comparable value price is $349.99

Customer reviews

Rating 4.5 out of 5 stars with 327 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers have good things to say about the PXC 550 Wireless Over-the-Ear Noise Cancelling Headphones, particularly regarding their sound quality, comfort, and battery life. Many customers rave about the excellent audio experience and find the headphones very comfortable to wear for extended periods. The impressive battery life is also a highlight, with users appreciating the long usage time between charges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 327 reviews
  • Rated 4 out of 5 stars

    It is a good buy, I like it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good buy, I like it! The only one thing that I don't like is the touch controls not being that smooth enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great! Looking forward to trying them on an airplane, but have tried them other places and they work great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They are okay

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a fan of my studios wired Sennheiser, but wireless ones are not the same, I went with Bose instead.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. I tried all the high end headphones (Sony, Bose, Beats, apple) and this was the winner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sennheiser makes a pretty good Headphone, but I have moved on to Bose and Apple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really nice but hoping for more

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are wonderful. I was pleased with the sound and fit. I was hoping for a bit more. Perhaps an amp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friend has one, he let me try it and this made me by it, all reviews I have read about this have met my expectations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked these headphones but the companion app wasn't compatible with Android P so I took them back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because Sennheiser has great products. I bought this for my wife for Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent headphones with great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve gone through many different sets of over ear, Bluetooth headphones and these are, by far the best.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One of the bests

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased it and the headphones gave me a great audio experience.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Low sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these hoping for a comfortable good sounding headphone. Compared to my Bose Q15 and Dre X headphones, these sound horrible and cost a lot more. To top it off there is a limiter on the volume and you can't get the thump I'd expect from Sennheiser. I tried to return these to Best Buy but since I've had them for 22 days they are refusing to return them. Horrible customer service considering the fact that my wife purchased these as a gift a couple weeks before giving them to me since they were in stock and that counted towards the return date deadline. How is anyone suppose to purchase anything for anyone as a gift if you are only going to give them 14 days to return the item. Best Buy just lost a customer who has spent a lot of money with them over the years. I'll stick with Brandsmart and Amazon Prime, good bye Best Buy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not as great as I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my husband Bose wireless, his were lightweight and sounded incredible. These were heavier on the ear and after a few hours ANY (online, Netflix, private) video would lag and skip - would have to turn off & turn on the headphones. Took them back and bought Bose.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate wireless headphones so I can listen throughout the house or laying in bed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphone at a cheaper price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sennheiser brand is known for its quality. Getting these headphones was a worthy decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledge and helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great in terms of greeting me and maximizing my time in store when I was in a hurry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable, well-made, great functionality, and a pretty awesome price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable and great Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are amazing. I wouldn't buy another brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was great during crazy times I really like the product I bought

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Very comfortable and great sound. Easily to fold and carry.

    I would recommend this to a friend