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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 76 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 5.0 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the On Guard 12-Sheet Crosscut Shredder as a fast and efficient shredder that is easy to use and conveniently sized. Positive feedback also highlights its affordability and overall performance. However, some customers note that the shredder can be loud and prone to overheating, occasionally leading to interruptions in use. A few users also mentioned occasional paper jams.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-76 of 76 reviews
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, doesn't get stuck, lots of capacity, easy to navigate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for light home use. Bought on sale at Best Buy after shopping around and very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works just as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does a good job of shredding using it at home so I can't speak for heavy duty shredding

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    EXCELLENT SHREDDER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent shredder, only wish it would shred into smaller pieces.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice shredder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little unit is great for office or home and is relatively quiet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great shredder

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shredder works great. Gets the job done. Not bulky

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time purchasing shredder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shredded tons of junk mail and old credit cards! Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product Durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Has been used frequently. Is fast and durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good shredder would have liked a bigger container

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Paper terminator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing shreds paper just like its supposed to.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 2 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shredder over heats. Lasted about 5 minutes then overheated!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Adequate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shreds but not as fine as I was expectitng it to be

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    temporary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good but after a couple of minutes of shredding 4-6 sets of 5 pages it warms up and have to wait like 5-10 mins for it to cooks down

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meets my expectations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was purchased for my own security reasons. It's ok.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 1 out of 5 stars

    Poor performance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first it seemed to work fine, but after a week or two of shredding, it was struggling just to shred two pages, would continuously overheat causing the unit to shut down for 10-15 minutes before restarting, then would painfully shred another two pages before overheating and shutting down again. We oiled the machine as required, but still didn't help. Waste of money.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Not impressed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Packing looked as if it was returned-I think the shredder is noisy. I will be returning.

    No, I would not recommend this to a friend
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