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Customer Ratings & Reviews

Your price for this item is $521.99

Customer reviews

Rating 3.8 out of 5 stars with 8 reviews

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75%
would recommend
to a friend

Customers are saying

Customers frequently mention how easy the Astoria 3-Seat Fabric Sofa is to assemble. They also appreciate its comfort.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-8 of 8 reviews
  • Cons mentioned:
    Back cushions

    Rated 3 out of 5 stars

    Has flaws but is nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the look of this sofa and when it was on sale for around $266 I decided to buy it. Issues with delivery but once arrived it was a mixture of satisfaction and disappointment. It comes in pieces. One box. The seat cushions are a firm memory like foam vacuum sealed to take up less space and are comfortable once open however the edges are not squared after expansion and edges look unappealing once placed into cover. Back cushion are synthetic dow like material and the thin material that holds the dow tears easily with little pressure when trying to place into seat covers. They also did not fill cushion correctly at first and took time to massage into shape. The frame has not been deburred and has splinters everywhere. Thankfully none stick out into sofa or seats. The armrests look good but are very thin cushioned and you can feel the box frame easily. I doubt it can hold 700lbs as advertised but it should hold two people under 500lbs easily because it does feel solid once once together. Only two screws in back and the rest slide into slim wide hooks. Its a mixture of feelings for me, the price is right and looks decent. It fills my need and will keep it. It is comfy and i feel good sitting in it especially for my back.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly, Comfort
    Cons mentioned:
    Back cushions

    Rated 4 out of 5 stars

    Great small sofa, worth the $265 I paid

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Assembly was easy and was able to move it around myself, the bottom cushions are firm, I wish the back cushions were thinner and made of foam instead of the puffy polyester that takes up 1/3 of the seating area. I am 6'7 300lbs guy and it seems sturdy for what I need in a small condo. So far, I would have given it 5 stars if it had actually been delivered to my place, UPS knocked on my door and said they had left it on the sidewalk outside

    I would recommend this to a friend
  • Cons mentioned:
    Back cushions

    Rated 2 out of 5 stars

    Overpriced, not worth $600

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced. Including taxes I paid almost $600 for this and after only 7 months it cracks and creaks anytime I sit down/shift on it. It sounds like it's going to break at any moment. The seat cushions are perfect, but the back cushions have already lost their shape and constantly need to be fluffed. It's also super small, doesn't fit more than two people. Beware if you have cats. Mine doesn't scratch furniture but he's accidentally caught and pulled up the threads in many places. Definitely not worth $600, more like $300.

    No, I would not recommend this to a friend
    • Brand response from Serta Team
      Posted .

      Hello there! We are sorry that the Serta Astoria 3-Seat Fabric Sofa has not met your expectations. This product is manufactured by our licensed partner LF Products and they will be able to assist you with any requests about this items. Please reach out to LF Products at 800-379-1060. Thank you!

  • Pros mentioned:
    Assembly, Comfort

    Rated 4 out of 5 stars

    Sofa review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble and comfortable. Satisfied with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly, Comfort

    Rated 5 out of 5 stars

    Awesome sofa

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy to put together, and it is super comfortable!! It also came very fast, 3 weeks ahead of schedule. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and easy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the color and the whole set up was really easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Furniture.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this kind of furniture. It is easy to clean.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cheaply made

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not at all how it is described on website. To return it was a big hassle was give n wrong answer from reps

    No, I would not recommend this to a friend
    • Brand response from Serta Team
      Posted .

      We are very sorry about your experience. We hope that you were able to complete the return process for your Sofa, if you are still having issues please reach out to your original store directly for more assistance. We hope this helps!

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