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Customer Ratings & Reviews

Your price for this item is $491.99

Customer reviews

Rating 4 out of 5 stars with 5 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-5 of 5 reviews
  • Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent price ,Nice, good size, good material, color and comfortable. Only wish the back cushion would stay put and attached. Very easy to assembly too

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy to assemble, the instructions were very simple. I received it on the 7th, 20 days before the actual delivery date. It's not 78 inches. I measured mine and it was 75. It doesn't come with the 2 throw pillows as seen in the pictures, bummer. The left side of the back of the sofa was ripped. If it weren't for that, I'd give it 5 stars instead.

    I would recommend this to a friend
    • Brand response from Serta Team
      Posted .

      Hello Ileana! We're sorry to learn that you're not having a 5-star experience with your Serta - Palisades 78" Sofa. We would love the opportunity to address your concerns. If you wouldn’t mind, please contact us at 877-693-8866. Thank you again for your review.

  • Rated 5 out of 5 stars

    Great couch for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great couch for the price. We just use it in our loft and don’t sit on it often. It’s comfortable. Not the highest quality, I wouldn’t use it if you sit on it every day, but it’s fine otherwise.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    my palisades

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this sofa for a little over 2 weeks and so far so good. I was surprised that a 78" sofa could fit in such a small box but after the delivery guy assembled it I was shocked we have not had it long enough for me to give my opinion on how sturdy or durable this sofa is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Living room couch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great couch for the price and comfy. Nice material and color

    I would recommend this to a friend
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