The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-2 of 2 reviews
Rated 4 out of 5 stars
Don't underestimate the firmness.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The pros, it's affordable, maintains a comfortable body temp, had no odd smell, and really deadens the movement, I sometimes don't even notice my wife getting out of bed.
The cons, imo it's too firm. I read it was firm and read the reviews but I was still surprised, I have another conventional spring mattress from Serta that is rated firm and this is firmer than that. I ended up buying a 5" down topper, and it's still firm. That's mostly on me, it's mentioned many times in the other reviews. It really never fully expanded at the corners, and I followed the instructions.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Great firmness but didn’t inflate fully
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The mattress is the perfect firmness and softness BUT it never fully inflated, the edges are slumped and doesn’t fit my king bed, there’s gaps all around, I wouldn’t recommend because of this! I’m so sad.
No, I would not recommend this to a friend
Brand response from Serta Team
Posted .
Hi there. We are so sorry to hear that you have not had a good experience with your Serta mattress. We would like to learn more about your specific situation and make this right. If you wouldn’t mind, please contact us at 1-888-557-3782. Thank you.
Customer reviews from Serta
User rating, 4.5 out of 5 stars with 71 reviews on Serta.