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Customer Ratings & Reviews

Your price for this item is $199.99
The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 346 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are satisfied with the CarpetXpert's cleaning performance and ease of use. Many appreciate its suction power, lighter weight, and the improved smell it leaves on carpets. The primary concern raised by users is the size of the water tank.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 346 reviews
  • Pros mentioned:
    Cleaning performance, Ease of use, Weight

    Rated 4 out of 5 stars

    carpetclean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well, light weight , easy to use would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Shark Expert Shampooer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cleaner is simply amazing! I shouldn't be surprised since their Stratos vacuum is wonderful, but the power of this cleaner is beyond what I truly expected. Highly, highly recommended if looking for an at home cleaner.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Amazing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been eyeing this carpet cleaner for a while now. I finally bought it, and I am so happy that I did. It cleaned my car very well and left a fresh scent. My old carpet cleaner would leave a distinct, mild odor. It is very easy to put together with very clear assembly instructions. There is no need to wait. Purchase it noe! You won't regret it!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best clean of any carpet cleaner my wife and I have owned. Very user friendly, self depositing solution takes thinking about when to depress the trigger out of the equation. Nice accessories and hose clean out set up. Wish the tanks would hold a little more solution/ water, but I know it was done to keep the weight manageable. Really liking the products Shark has been putting out.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Shark Week

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re very pleased with this purchase it really cleans well and easy to use that you can actually deep clean any carpet or upholstery on a daily basis

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Water tank size

    Rated 4 out of 5 stars

    Good Vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goos deep cleaning vacuum. It came with details instructions and online videos to help you set up and use. It cleaned my carpet well and the drying mood makes a huge difference on drying time. The only complaint is I wish it had a larger tank to hold the diluted water. I have a large size bedroom and I have to replace the water twice in order to complete my room and closets. I haven’t even started on the hallway and other room yet because the solution provided was such a small bottle. It’s only worth 2 uses. I have to go buy cleaning solutions to finish the second floor which is pretty annoying after spending so much on the vacuum itself.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great Carpet Cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It is really simple to use, my carpet feels so clean and looks refreshed. Only down side is that it is pretty heavy, so my arm gets a little tired when I’m cleaning all the carpet in my house. But otherwise totally worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Suction

    Rated 5 out of 5 stars

    Shark for the WIN

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a BEAST! Great suction. Very quick drying time. Absolutely happy with my purchase. I would give 10 starts!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Thank you Shark!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several carpet cleaners and followed all the directions each time but never really felt or smelled clean. But this baby runs like a dream! No trigger to pull pr push and bend back the handle to dump the dirty water- just put in warm/hot water and add the shark cleaner, turn it on ans go then you can switch modes to dry the carpet or chair. It smells wonderfully fantastic and dries gaster than the other cleaners. This is the most user friendly cleaning machine ever made !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Smell

    Rated 5 out of 5 stars

    Shark carpet cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shark carpet cleaner has been wonderful. Easy to put together, and even easier to use. Leaves my carpets smelling fresh and clean

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Shark attack

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cleaner you ever seen the spot cleaner is incredibly convenient and helps you to get in areas without having to do a bunch of move in or wear hard to reach places the power is incredible never seen anything like it

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Water tank size

    Rated 2 out of 5 stars

    Not worth the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this carpet cleaner for about two months now on day 20 or so it started spitting dirty water out of the side all over the place and since best buy only has a 14 day return policy i was stuck with it. the suction on it is great but the small tank and having to make many many dump and refill trips just to do one small hallway isn’t fun and the fact i have to wipe off walls or whatever else because it sprays out the side i wouldn’t recommend this model

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Suction

    Rated 5 out of 5 stars

    Amazing carpet cleaner.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good carpet cleaner. The suction on tgis is amazing! Cutting drying time down. Well worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use
    Cons mentioned:
    Water tank size

    Rated 3 out of 5 stars

    Shark Carpet cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked it, it was easy to use, however the water containers are fairly small. Once I was done, it didn't seem to get the odor out of the carpet. I'll still need to use a rug doctor from time to time. In the interim, this is very nice to use and handle. Good for light jobs.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to provide your feedback.
      Something doesn’t seem quite right about how your product is performing; we’d like to make sure it’s working as it should. Please give our team a call at 1-855-427-5127, we'd be happy to look into this for you.
      Kind regards,
      Shark Clean

  • Pros mentioned:
    Ease of use, Smell

    Rated 5 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy operation and easy to clean. Our carpet smells better now than when we used another machine with different chemicals.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Weight

    Rated 4 out of 5 stars

    good cleaning power

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent clean, lighter weight so easy to move around carpet. Not as easy to put together or take apart to clean parts as last carpet cleaner. Included soaps have the best clean smell of any previous soaps.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Excellent Carpet Cleaner

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be any happier than with this carpet cleaner. It’s easy to use. Has excellent accessories for using on different surfaces and and different applications. Taking apart the cleaner to clean out the different parts of the cleaner is straightforward and easy. Have used other brands. This unit beats the others hands down.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use
    Cons mentioned:
    Water tank size

    Rated 4 out of 5 stars

    Worth the price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use carpet cleaner. Did a great job on my white carpets. Only complaint is how small the tanks are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best carpet cleaner today.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is simply amazing. I went from looking for new carpet to replace existing ones to I'm gonna keep this carpet for a little bit longer. Simply the best product out there currently. The carpet also dries within 3 hours of cleaning with this product. Though the dirty water collector may be small, but it makes up for it in fast results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark outdid themselves!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fairly easy to snap together. Easy to use. I cleaned all the carpets in my house right after getting this. The water was dirty! Very easy to dump out and clean the machine after use. It did an excellent job cleaning. Would recommend!! The only con is the upholstery cleaning handle, when not in use it can be an annoyance.

    I would recommend this to a friend
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