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Customer reviews

Rating 4.8 out of 5 stars with 245 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the overall performance of this product, frequently noting visible improvements in skin glow and the convenience of its user-friendly design. While many appreciate the effective cooling feature and comfortable fit, some users have expressed concerns regarding the battery life. Additionally, a small number of customers mentioned that the device can be somewhat heavy or noisy during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 245 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Convenient and relaxing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mask was a gift for my birthday. I love the cold under eye relaxation and the infrared light. I have been using it since 20 June and so far so good. The charger cord is a bit short but overall very easy to use and a great experience. I enjoy my time on it. My skin feels better and more hydrated. You should apply a moisturizer after each use and start with a clean, freshly washed face. I try to apply it every day, at least 6 minutes... Consistency is key.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Shark red light therapy mask

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product . love this mask. Easy to use feels great. Great results.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Smart Husband

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t wear this mask, but I know my wife does and she knows all the benefits and perks of using it, and I can say she is super happy with this product and all I know is if she is happy with it, She is happy with me. To all gentlemen it’s a great gift for your wife.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    100 % Recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The CryoGlow LED Mask from Shark is a great way to Start your day and relax by night. I love the cooling under eye feature to start the day Plus the Red Anti-aging Light by night to complete with my skin serum by night. LOVE IT 100% Recommendation. My skin looks better than ever!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Shark CryoGlow

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for day and night routines. Every day use easily..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Liveing my cryoglow led mask

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! From the first time I used it, I could notice a difference in how soft my skin felt. Combined with a good skincare routine, it’s excellent — I definitely recommend it. The sessions aren’t very long, and the light doesn’t bother your eyes, so you can use it while watching TV or doing other things. It’s also very lightweight and doesn’t feel heavy at all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Skincare at next level and no crazy price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it and also my husband and we both love it! Just 6 minutes a day and you will see the difference in your face after the first week! Is awesome! Practical even for travel! And charges fast!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Favorite self care item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and breathable! The cooling under eye and fan make this very relaxing. Has red/blue/infrared lights

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Mask

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t recommend this product enough. Life changer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This helped me clear up my bad acne you need to have patience and de constant with it because if your not constant you won’t see the difference

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy mask

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can see the difference in one week of use, one has to be consistent though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anti aging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is amazing I purchased on for my wife and now I just purchased this one for my mother in law. I use it 52 years old people tell me that i dont look my age because I am well kept. This machine works wonders.i will recommend this to anybody.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Shark Mask

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has proven to be highly effective and is strongly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Skin improvement

    Rated 5 out of 5 stars

    Shark - cryoGlow

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My face looked less wrinkles, felt really cleaner like a new fresh face

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best care routine invented

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m loving everything about this Cryo Glow it amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible product, works as advertised! Def recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my cryo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it for a little over a week now and although i cant say I see a difference on my self I have already recieved compliments at work on my face looking brighter, could be a placebo effect lol but so far I love this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marvelous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really good product. I for sure will give my daughter for her birthday.

    I would recommend this to a friend
  • Pros mentioned:
    Skin improvement
    Cons mentioned:
    Battery life, Noise level
    Tech Insider Network Member

    Rated 4 out of 5 stars

    It helped to notice a smoother skin & remove acne

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Review of Shark - CryoGlow Under- Eye Cooling + LED Anti-Aging & Skin Clearing Face Mask - Blue Frost This review is written from my wife’s experience of using it four weeks. Pros: After using Shark CryoGlow mask for 4 weeks, these are the findings. First of all, overall face complexion improved a lot! I’ve start noticing changes after 5-6 days of use. I have very dry skin to begin with and this makes my skin dull and tired looking plus weekly exfoliating routine was a must. After 4 weeks use of the mask, my skin is very smooth and firm. My face is even toned and almost glowing! I skipped exfoliating for a full month but my skin feels like I just stepped out of a salon. I’ve noticed on the week 4 that melasma(brown spots) on my face is somewhat less noticeable than before! Cons: First of all, mask is very heavy. It sits on my cheek bone and doesn’t fit around my eyes well-even with clip-on chill pads. Because of this reason, dark circles under the eyes didn’t get good results. I didn’t see much difference. Wrinkles and fine lines didn’t improve noticeably. The manual said 8 weeks but I only used for 4 weeks. Maybe another 4 weeks of using the mask will improve the lines. Mask is very noisy. The sound of built-in fan(?) is very loud when the mask is on your face. I wish I can relax while using the mask but one can’t relax with fan running right at your ears. Remote control is not very user friendly. To power on/off, one has to push the knob for 4+ seconds. To choose the routine, you have to turn the knob to choose one routine. After turning the knob clockwise to view the fourth routine, you have to turn the knob counterclockwise to go back to the first routine. I find this little annoying. Battery is short live. I have to charge the mask after about 20min of using it. Now, what would be nice to have: 1. Have the remote control removable for the mask. 2. Larger screen 3. The scrolling dial only directional from first menu to the last one, can’t continue from the last one to first one in the continuous scroll, instead has to rotate back. 4. Removable battery for replacement. 5. Able to use the face mask while charing, It would have been a perfect accessory, but the weight of short lasting of battery life and user experience with the remote control and noise leave little short to perfect. But from the result seen, it does help at level enough to say the change can be noticed. And its degrees will depend on each person’s skin condition and preference naturally.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling feature, Ease of use, Skin improvement
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Intense cooling, acne clearing, and anti-aging

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned many Shark products and they have all been well built, thoughtfully designed, and easy to use. The CryoGlow Face Mask is everything I was expecting from a Shark product. I used drug store facial cleaning products, facial cleanser and toner prior to using the mask, and moisturizer immediately following the sessions. I actually decreased the number of products used in my facial regimen, and had improved results. Most of the time I just used the anti-aging routine with the cold eye on level 2. The cooling feature is intense, but it helped my under eyes not look so tired and swollen. I used the cold feature every morning. After the first use my skin felt tight, like I had been in the sun for a while. Once it cooled off, I never felt that slight discomfort again. I started to notice results around the two week mark, including less prominent pores, and more even texture. I had 2 breakouts over the 4 weeks since I started using the mask. I used the Acne clearing setting and it helped break down two pimples. It had been taking longer for my skin to heal after breaks outs before I started using the mask. Since I have started using it, I have noticed improved skin tone where blemishes occurred, normally I have dark marks that take weeks to recover. The mark is comfortable to wear, keeps your hand free, and I like that the mask is battery powered ( which allows you to move around, even if it is a little awkward). You also hand free during treatments. I also really liked how well it traveled. It comes with a convenient travel bag that holds the mask, controller, and included USB-C charger. I took a road trip a few days into using the mark and I forgot to charge it before leaving home, but it easily lasted the entire 4 day trip. On a full charge I am able to use it for just about week of 6 minute anti-aging treatments.

    I would recommend this to a friend