Customer Ratings & Reviews

The Shark Facial arrived well packaged in a small box that contained an oval shaped plastic container, facial tips and gels, user guide quick start guide and a what's in the box card. First you get 2 sets of tips, gentle and normal. Each set has a wide tip for the larger part of the face and the t-zone which is used for the nose area. The gels are the derm detox which is used first and then the hydro infuse. Next inside the oval you'll get the power hub which is used on both attachments. The what I'll call the liquid tank that holds water for one step and the infuse gel for another step. There's alsoa brush for cleaning, a usb cord and a self rinse cap. The instructions are kind of overwhelming, in other words there are a lot. I did go to YouTube for simplification. So the steps, I washed my face with a pore cleanser and then put on the derm detox letting it sit for 3 mins, after I realized that I should have used the heat on my face after cleaning...but hey it was my first time. Anyway I did the heat after the detox. Then after putting water into the tank, I pressesd it and ran it accross my face. Next after rinsing the clean and waste tanks out, I put the infuser in the clean tank and repeated. My face wasn't as dirty as I thought, see the pic. My face did turn just a bit red, but not uncomfortable.

I have noticed the Shark brands foray into hair and beauty products so I was curious about the new Shark - FacialPro Glow At Home Hydro-Powered Facial System - Blue. Setup was easy but I did have to let it charge fully for about 3 hours. In the meantime I took the moment to get familiar with its features and benefits. The first semi-negative I noticed is that you can only use Sharks skincare with this device but other sections seem to say that their products work best for the system so I think I may try it eventually with non-Shark skincare products just to test the waters. After it was fully charged I immediately started following the steps. You can use the instaheat and instachill daily but the full facial using the Shark Korean Beauty included should only be at most once a week. I love the option of standard or sensitive nozzles. The machine is fairly quiet and so far it seems to be doing the job as expected. It's a nice way to get a nice Hydro facial at home. As for the skincare products included I didn't experience and adverse reactions from it which I was really concerned about as I'm picky about those things. Like I said earlier the con to this is being limited to the Shark skincare refills but I will definitely try to see if any other products I have might still work. I will need to use a few more times to make sure my skin doesn't get any adverse reactions but overall this has potential

The Shark Facial Pro Glow Facial System has impressive utility. I was not expecting such noticeable results. Here’s a general breakdown of how to use this system. The first step is to wash your face prior to starting treatment. The box comes with a DePuffi attachment (hot and cold attachment) for beginning and ending the facial. InstaHeat at the beginning to open up the pores and increase circulation and InstaChill as the final step to depuff and calm your skin. After using the heat attachment, apply the Derm Detox Exfoliating Gel (AHA and BHA gel) and let it sit for 3 minutes on the skin. While that is setting, remove the DePuffi attachment and apply the suction/infuser attachment. Fill the reservoir with water and apply the preferred tip, either normal or sensitive, to the unit. I exfoliate regularly, so I used the normal tips. Then turn it on and follow the stroke pattern laid out in the instruction manual, which basically starts at the midline of the face and moves to the outer edge. The unit runs for a 3-minute cycle and then shuts itself off. If you are not done, turn it back on and continue. Wash off any remaining detox serum and examine the gunk in the reservoir before dumping it out. Next, fill the reservoir with Hydro Infuse and repeat the process. The last step is to add your regular moisturizer to your skin and use the InstaChill attachment to calm the skin and shrink the pores, depuff the eyes. Do a self-clean cycle with the suction/infuser attachment by adding clean water before putting it away. Leave the lids open until the unit is dried. Shark even included a small cleaning tool to use on the nozzles. It is a complete set! Once you are in the groove with how the process works, it does go very quickly, and it is a once-a-week treatment that really does give spa quality results. Daily use of the InstaHeat and InstaChill is great for stimulating the skin and depuffing. The instruction manual is really well laid out. They have a skin assessment QR Code to help guide your routine. For the results I’m seeking, it recommended to use the InstaHeat daily versus the InstaChill. I use both when I do my full facial routine. The manual tells you what results to expect like irritation or purging. It has QR codes for DePuffi routines as well. They are quick videos that seek to make the user comfortable and competent while using the machine. I look forward to my once-a-week self-care time and my daily DePuffi. This totally qualifies as self-care. Investing time in yourself is hard with busy schedules. This feels easy because the results are visible. My sun spots are more faded and my skin is softer even after a few days have passed. My husband commented how good my skin looked the next day, which made me happy to know that I wasn’t the only one who saw a difference. On a side note, even my hands got a lot softer from rubbing the exfoliant on. Also, when you run low, exfoliant and hydro Infuser can be purchased directly from Sharkninja.com as a combo or separately.

I was so anxious for the arrival of the Shark FACIALPRO Glow. As soon as it arrived I plugged it up to charge the battery. It took about 2 hours to fully charge. Then I tried it out. Keep in mind I have never had a facial in my life so this was new to me. I opened the package and found a lot more manuals and QR codes than I expected. They were packed with information. I read the directions and messed up. OH MY. I should have read all the directions and viewed all the amazing videos but I was just too anxious. It won't happen again! I learned from my mistake. It is so simple to use IF only I had read ALL the material and viewed the videos. Don't make my mistake. Spent time with those videos because they are invaluable. The second night I was ready to use the facial system correctly. I started with cleaning my face the way I normally do. I loved how each step made my face feel cleaner and softer. The INSTAHEAT got my skin ready for cleaning the pore extraction and helps boost radiance. That heat felt so good on my skin. Ready for the next step I used the DETOX (included in kit) for exfoliation of clean pores and it removes impurities. Then I was ready for the HYDRATION by using Hyaluronic Acid (HA) which is also included in the kit. It helps infuse skin with moisture. Now it is time for the INSTACHILL. which helps contour the face and depute under eyes. Oh it feels so good. I started with a clean face. After that everything that I needed was in the kit. It comes with a bottle of DETOX and a bottle of INFUSE. They suggest that you only use this brand. I am liking it so well I will ordering another bottle of each so I do not run out. This kit comes with 4 tips 2 T-Zone and 2 Regular. One of each was for sensitive skin and the other of each was for normal skin. I started out with the sensitive skin tip. Then the next time I used the regular. I think I like the sensitive skin tips better. Everything comes in a hard shelled case with a band that goes around it. It is so easy to travel with or just to store in bathroom without taking a lot of room or getting the tips lost. After using the Shark FacialPro GLOW for 5 days it feels so comfortable to use it. I am no longer intimidated by it. I love how my skin feels and looks. It may sound strange but I like to look at the liquid and see how much impurities, dead skin and dirt I get off my face. I Love this thing. It does work. Both me and my husband use it. He loves it as well. I have added Photos of everything that is in the kit except the manuals.

Shark Facial Pro Glow comes in a nice plastic case to store all of the components. It comes with a battery base unit that you use with either the exfoliation kit or depuffi kit. There are 2 normal tips and 2 gentle tips for exfoliation. It also comes with a detox serum and an infuse serum. A cleaning brush is provided and a USB-A to USB-C charging cord. The battery charges pretty quickly and lasts a long time. It didn’t run out after 4 days of heavy use. WARNING – both the detox and infuse serums have Salicylic Acid as an ingredient. If you have an aspirin allergy, you shouldn’t use them. In fairness to testing, I had 2 other people use the provided serums and I used my own due to allergies. I really appreciated the included guides. They were helpful, colorful and easy to follow. More companies should do this. For the exfoliation, we all tried the gentle and normal tips. No one liked the gentle tips at all. The normal tips do not provide enough suction either. The wide tip and the t-zone tips don’t feel vastly different while using. There is a learning curve with the tips. You will have liquid streaming down your face unless you have the tip positioned just right. More suction would have helped. Everyone agreed that there is some exfoliation (mostly due to the serum, I would guess). All of us have different skin issues; i.e. combination, acne, dry. We all liked the hydro infuser. The cold setting closed pores and relieved under eye puffiness. You just put on moisturizer before using and you are all set. The whole process took about 10 minutes from start to finish. Is it worth it? The results weren’t great enough to justify cost. My exfoliating scrub works better. You still have to purchase product to use with this machine.

I love this product. The heat helps at night to relax. The cool depuffs in the morning.

My wife lives it. I even started to use it. Using this two times pays off its self. Facials are expensive now a dasy

Great product, my wife says it’s better than the $150 facials she gets from the salon!

If you are looking for the latest at home facial, then this might be what you are looking for. You will get the power hub and charging cable, an exfoliation attachment, Depuffi attachment, cleaning brush for attachments, user guide, quick start guide, and it even comes with an exfoliating gel called Detox and a BHA hydrator called Infuse. You also get two sets of tips, one set for sensitive skin and one for normal skin. Each set has a wide tip for the cheeks and a T-zone tip for your forehead, nose and chin areas. The tips, attachments and power hub and cable come in a very nice case to keep everything together, which for me is a big time saver because I won’t be searching around to find all the different attachments every time I need to use them. To start my daily routine, I washed my face as I normally would with the products of my choice. Once my face is dry, I applied my usual moisturizer and start with the Depuffi attachment. The “Instachill” setting is very cool and helps to reduce my morning puffiness and I noticed a difference right away with the Instachill setting. I then switch to the “Instaheat” and this warmth (no hotter that a really warm washcloth) helps make my skin look and feel smooth and radiant. I have also used it for tension in my neck at the end of a long day and it feels really good and relieves some of my tension. After doing my morning routine with this device, I can head out for the day knowing I look and feel my best. Of note and I find very important for my skin care - Every Sunday I will do my weekly routine of washing my face and then using the exfoliation attachment. This works in two sessions, with the first exfoliating my skin and removing a lot of impurities from my skin. I apply a thin layer of the “Detox” on my face and leave it for about 3 minutes. I then use cool water in the attachment and run it all over my face, switching out the tips as needed for the different areas of my face. To give my skin a boost of moisture, I will then rinse out the machine and use the “Infuse” serum all over my face switching out the tips as needed again. Once that is all done, I apply my usual moisturizer and use the Depuffi on cool and run it all over my face to calm my skin. I find this weekly ritual to be very important in my skin care routine. I highly recommend the Shark FacialPro Glow for all that it does and considering how much a hydro facial can cost, this is worth the investment. It has left my face feeling and looking great.

The Shark - FacialPro Glow At Home Hydro-Powered Facial System comes in a lovely box with several sections of the various parts. I felt a little intimidated with using this for the first time since it seemed complex, however the instruction booklet was wonderful with colored photos. Many times products expect you to download an app to get started but these instructions took you through step-by-step. The Depuff attachment provides both cold and heat. The cold is very cold & very refreshing. Both the hot & cold have temperature adjustments. It also allows you to use your own serum or facial oil. The device glides over your face and neck and is very relaxing. It can be used daily. Then the next treat is using the Weekly Pro Glow & you switch the attachment to the charged battery. This one comes with two products to use on your face. You add water to a small tank and attach a wide tip. At first I had trouble figuring out the tips since I spilled them out of the box. They were well labeled had I not done this but the instruction booklet showed the details of the 4 tips. I didn’t like this activity quite as well but it is just a weekly routine. I have very nice skin for my age so I have never thought I actually needed something like this, but when I got done, I couldn’t believe how soft & smooth my skin was. This is a very nice, easy to use device. The one thing that I had some concern about was the need to replenish the two products but again, given how lovely my face felt after using, I think it is worthwhile. I can’t wait to try this on my husband.

Tested the Shark-FacialPro Glow At Home Hydro-Powered Facial System. When reading the materials it states you can tell a difference within about 9 minutes and in addition to this you should notice a difference within approximately two weeks. I decided to select the Wide Tip and T-Zone tip for sensitive skin users. It comes with a starter kit that includes these parts as well as a normal wide and t-zone tips. When using the unit called the Depuffi attachment I placed the wide tip into the device. This was after I applied the AHA+BH serum on my face. I allowed it to sit for about 3 minutes. Then I turn the device on to exfoliate and extract. I had filled the tank with cool water. As I used the device I could see the water that was being used go into the second tank, as this I am assuming is getting rid of the dead skin. Then I put in the Hdro Infuse serum and used the wide tip and t-zone tip as well. At the end I decided to use the Instachill to soothe my skin. I could feel tingling with using the device. The booklet states this is normal. Usually when I use products exfoliate and try new things it takes my skin time to adjust. For right now I am going to say that I haven't noticed any flair ups. The devices seem to work pretty well. Given a few weeks time, I will update my review if I see there is a major difference. I did like how the Instachill cooled the face down. That was nice. Pros: Skin feels soft and nice Feels clean Cons: None at this time.

I have used this twice since I got it- waited 7 days between. Since I turned 60 I have really been looking at my skin and I thought this would be perfect. So, first use I noticed it didn’t “glide” over my face. Short choppy movements is the best way to describe it. I did use the sensitive pieces. After about a minute it started to move easier but only when I dragged it downward and you should never pull down on your face- always up and back. The tank that fills after the first part was filled with pretty clean looking stuff when I was done. In the machines defense, I do not use any face makeup besides mascara. I followed the instructions and when my face was red, the cold settling while putting on my night cream was nice. It’s even nicer in the morning to cool down the sleep puff! Anyway, I figured the second time would be better and no. It was not. Still no gliding no matter how lightly I used it. The other thing I do not like is that you have to use their chemicals. Not completely sure if it’s good for my skin and an added expense. ***the Cold part is excellent!!! Perfect for morning puff and evening tiredness. This is all 2 stars of the 2 I gave. I’ll stick to my scrubby once a week- much cheaper and I have control.