Customers are satisfied with the HydroVac MessMaster's cleaning performance, ease of use, and power. Many customers appreciate how easy the product makes cleaning. However, some customers have expressed concerns regarding the battery life and the tank capacity, noting that the dirty water tank fills up quickly. Overall, the HydroVac MessMaster appears to be a well-received product with some limitations.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 63 reviews
Rated 4 out of 5 stars
Great Product with one flaw.
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love, love, love this Vacuum. I have MS so I have a lot of muscle weakness, so I have to ensure that I use items that will easy to push or self propelled, and this one hands down is a winner. It is very easy to use as well as keep clean. And it glides across the floor cleaning in it's wake.
Now, the reason why I could not give it the full five stars. The docking station when you place the vac on the docking station to put it in the self-cleaning mode when it is done it tends to leave a puddle in the tray.
Second, when you get done with the vacuum and you go to power it off, there is always a BIG puddle of water that collect underneath it. I have tried to set the vacuum upright and letting it set for a moment to no avail, once I turn it off.. puddle.
Third, it does get to be a bit time consuming to always have to stop and empty the container although there is still more cleaner.
And finally, it stopped working!!! It tells me that the tank is empty (for the cleaner) and turns off when the tank is full.
Other then that I do love having this product.
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Multifunctional
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excelente I loved It cleans my white floor very well, which with older ones would have been left all foggy.
I would recommend this to a friend
Rated 5 out of 5 stars
Great chouce!
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent cleaning took! Love it! Would recommend it over and over again!
I would recommend this to a friend
Pros mentioned:
Power
Cons mentioned:
Battery life
Rated 4 out of 5 stars
Worked as advertised
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This product worked as it was advertised. Had plenty of power to pick up almost anything that was on the floor. Only issue was battery life. Had to be recharged before I was able to clean all the floors in the home.
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Cons mentioned:
Tank capacity
Rated 4 out of 5 stars
Overall Good Product
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This vaccuum does a great job of picking up small pieces of dirt and mopping on hard floor surfaces. Overall happy with this product. Only complaint is that it does not hold much in cleaning fluid so requires quite a bit of refills and that the charging station fills up with water during the "self-clean" mode and sits there unless you dump it out.
I would recommend this to a friend
Rated 5 out of 5 stars
hesitant to purchase but GLAD I did
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this vacuum. It works wonders and saves time for cleanup. I was hesitant to make purchase due to other reviews, but it was the only vac/mop that can be used on floors and carpet (area rugs) so I decided to give it a try. Although it says it can be used on floors and only area rugs, I did also use it on my carpeted stairs where there were stains, and it surprisingly got most of the stains out (not heavy stains but stains looking like someone dripped a liquid walking upstairs). It works really well on floors to pick up food particles even with just one swipe over the mess. It only leaves foam and streaks if you put too much of the cleaning solution in the water mix. It also does well with picking up hair and not clogging the mechanisms where hair gathers inside the device. (we have 3 girls with long hair and 2 cats that shed) and the hair was easily picked up and cleared out. Lastly, it is actually fun to use too! I enjoy cleaning with it!!
I would recommend this to a friend
Cons mentioned:
Tank capacity
Rated 5 out of 5 stars
This works great!
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this! The only thing I don't love is the small water capacity tank, but honestly, it makes it worth using too. This made my front entry way SO clean and it was so easy to use and self clean. Highly recommend!
I would recommend this to a friend
Pros mentioned:
Cleaning performance, Ease of use
Rated 5 out of 5 stars
Shark Hydro Vac messmaster
|
|
Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you are tired of sweeping and mopping especially in the weekday when work is exhausting this is perfect for a quick clean and go. It picks it dirt, food mess, and mop at the same time.
I would recommend this to a friend
Rated 3 out of 5 stars
My personal opinion
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's easy to clean and you do have to open the clear lid to remove hairs off the roller if you have pets. I do feel like the roller isn't fully touching the flat surface. its nice maybe for a small area but definitely not for a large house with flooring in all rooms. I am also struggling to vacuum only for carpets. I think I'm going to have to watch more videos on how it works. for some reason it wets my carpet while I am trying to only vacuum it. other than that its nice for small area flooring.
I would recommend this to a friend
Brand response from SharkNinja Product Expert
Posted .
Hi Lizeth, Thank you for sharing your detailed review of the Shark HydroVac MessMaster Heavy Duty Cordless 3-in-1 Vacuum (Model WD261). We appreciate your feedback and understand the challenges you mentioned regarding carpet use and roller performance. Your input is very valuable, and we’ll make sure to relay this information to our relevant teams for future improvements in design and functionality.If you have any questions or experience any issues, please don’t hesitate to reach out to our Shark support team at 1-855-427-5127, available Mon – Fri 9 a.m. — 9 p.m. ET | Sat. 9 a.m. — 6 p.m. ET. We’re here to help! Best regards, Shark Clean
Pros mentioned:
Power
Rated 5 out of 5 stars
A game changer for home cleaning!!!
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently purchased the Hydro Vacuum, and it has completely transformed my cleaning routine. This powerful machine effortlessly tackles both wet and dry messes, making it perfect for everything from spills to deep cleaning carpets. The suction power is incredible, leaving surfaces spotless, and the water filtration system ensures that the air stays fresh and dust-free. I also love how easy it is to maneuver, and the large water tank means fewer interruptions during cleaning. Overall, the Hydro Vacuum has exceeded my expectations, making it an essential tool for maintaining a clean and healthy home! Highly recommended!
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Awesome
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to use. Awesome for quick spills and does a great job cleaning up dirt and dog hair.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Amazing
|
|
Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love that its super compact dont love the noise and cleaning the dirt traps super useful and easy to set up
I would recommend this to a friend
Pros mentioned:
Power
Rated 5 out of 5 stars
Love
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great vacuum mop at a great price! Makes cleaning carpets so easy especially if you have pets. Love that it is cordless as well and that it has nice power to it.
I would recommend this to a friend
Rated 4 out of 5 stars
Decent cleaning
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love how easy it is to use. It is good for a quick clean up.
I would recommend this to a friend
Rated 5 out of 5 stars
Shark Hydrovac Powerful cleaner
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Shark Hydrovac Mop Cleaner is powerful, easy to use, and cleans floors effortlessly. It vacuums and washes simultaneously, leaving surfaces spotless and drying quickly. Great for daily home cleaning.
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
THIS IS THE BEST!!!!!
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I can’t say enough about this mop-vac!! It’s everything I’ve ever wanted in a mop and vaccum! I’ve been wanting this for sometime now and finally decided to get one!!! I’ll never use anything else! It makes my floors feel and look so clean! I love that Shark sells the disinfectant solution to add that extra cleanliness! I love it!
I would recommend this to a friend
Rated 4 out of 5 stars
Ms mop
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Cleans well, you have to keep it clean at all times
I would recommend this to a friend
Rated 5 out of 5 stars
Perfect wet vacuum for small areas
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
We don’t have a big kitchen so this is perfect we have two small dogs that don’t shed lot. The water holder is small but last longer than I expected and cleaning is a breeze.
I would recommend this to a friend
Cons mentioned:
Battery life, Tank capacity
Rated 1 out of 5 stars
Try again
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was so excited to get this and then it finally arrived. The purchase and delivery were great. The product itself is not what I was expecting. I thought this was going to be awesome and have my floors clean. It's junk and definitely not worth the money. I would consider a different item if you are wanting something that actually cleans floors. I am going to return mine before I can't. It's battery life is not great. It's dirty water tank is constantly filling up and even when just emptied it continues to say it's full and the machine won't operate. All in all try again Shark. I hold you to high standards because you have set the bar that high. Please continue to impress me with your products and get rid of this thing, it's hurting your image.
No, I would not recommend this to a friend
Brand response from SharkNinja Product Expert
Posted .
Hello Evan,
Thanks for sharing your review.
We're sorry to know that your Shark HydroVac MessMaster did not meet your expectations, particularly regarding its cleaning performance and battery life. We understand how frustrating it can be to encounter issues with a product, especially when you have come to trust our brand. Please reach out to our team by phone at 1-855-427-5127; we'd be happy to look into this for you.
Kind regards, Shark Clean
Pros mentioned:
Cleaning performance, Ease of use
Rated 5 out of 5 stars
owner
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
works great easy to use and cleans floor effortlessly